I'm running Premiere on my desktop PC, mostly working with various Panasonic footage and previously exported h264 footage right now. I cannot believe how many bugs I've been encountering since updating. Now my projects are all 2018 and I can go back. I saw it's been updated a few times so I figured some of the problems I outlined below would be fixed, but I'm not sure any of them have been for me. I've lost at least 24 hours just guessing how to get three minute videos to export in the last year or so. It's just unacceptable, and I get mad just opening the program, which I do everyday because it's 80% of my job! I've given you folks $2000-3000 by now, I'm past regretful, raging mad and I'm ready to move on.
I like the ideas of the new features, but ALL of them either are nearly unresponsive or prone to crashing. There were really annoying bugs I had to work around in 2017 version, like fighting open captions at every turn, but I figured out what to avoid for the most part and kept my workflow running. How could things have got so much worse after a major upgrade? How are you not beta testing the crap out of these features before we're presented an official release?
The new match feature is great, except I have to save before using because it very likely will freeze my PC. This happened to me at the end of my workday last night and I just left the computer on overnight. At some point it recovered, but I almost lost a half hour of editing which has really been adding up. Right now, I opened up said project after saving and it's been pending media even as I write this. I should have stayed on 2015 version, but I think I had to upgrade to edit GH5 footage.
I was trying to keep older version but 2018 had problems sending to Audition, Media Encoder and After Effects, even though those were all up to date as well. I uninstalled everything and reinstalled just 2018 and it seems like the round trip to Audition and Media Encoder works, I haven't had anything to send to after effects yet.
Well, Premiere just now crashed after not even being able even bring up the first shot in my timeline. This is such a simple edit, that I'm scared to start up a complex music video.
I was sent some client made .png files for titles on the first three shots and every time I export, be it in Premiere or Media Encoder I would get a error. I had to export said titles as a fracking video and use it as an overlay to get past that.
Thank god I'm not using the essential sound on this (it's a simple music video using only lumetri color and some neat video noise reduction) because I made the mistake of using that on a few episodic projects and I had to manually go in and adjust all of the volume key frames because that caused crashes on export.
I've opened the essential graphics panel a few times but holy moly that runs slow for what it is. The fun part, now the plain old title maker acts like it won't open, then has a three second delay for every action I make. WTF?
There's more, but that enough for one rant. I could get into how 3rd party reliability has tanked, but I see from these forums that you'd rather have us work that out with those developers.
Oh and Audition used to be rock solid, but if I change the order of some effects while audio is playing it instantly crashes. I don't even know what features you've added there, but older versions didn't do that. Now I've been using Reaper for audio lately and my god, there is a model program. Weekly updates, reliable 3rd party compatibility, customization and script support. The best part is it hasn't ever froze or crashed on me for a one time $60 license. There are open source design and photo programs that already are very competitive. If someone moves into the video/ effects realm in a similarly supported and reliable model I'm out. I love your stuff when it works, but mayyybe consider taking 2019 or whatever is the next CC version and just fix your ****.
With Teetering Love,
Gordon
