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Latest Forum Threads in Premiere Pro CC

older | 1 | .... | 4873 | 4874 | (Page 4875) | 4876 | 4877 | .... | 4938 | newer

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    In premiere, the audio file that I have is only playing from the left side. I have followed all of the YouTube videos on how to fix this, from modifying the audio channel to adding the "fill right audio with left" effect. After adding the effect, the audio file in the timeline still only plays from the left, but in the source it shows that both the left and right audio channels are filled. And when I play the audio file in the source window, it is playing from both the left and the right. So basically, in the timeline, I only get left audio, but the source shows both left and right. Any ideas on how to fix this or what I need to do to make both sides play in the timeline? Thanks!!

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    Adobe Premiere CC 2019


    Why are we now forced to have a Peak Amplitude Calculation BEFORE making any selection or input?


    On huge projects, this is such a HUGE productivity killer as it takes several MINUTES to complete for a single action that used to be almost instantaneous. If it doesn't take minutes, Premiere Pro CC 2019 just crashes.


    I need to be able to input my settings FIRST.


    Please remove this forced setting.

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    I've just downloaded Premiere Pro CS6 and it's all up to date.  When I go to the effects controls to crop a graphic the "crop tool" is not showing as in it's simply not there.  To be clear, it's not there at all, no selection for a drop down.   Is there some where that I need to access to make it show up or what?  The motion, scale, opacity, etc are all showing as an option, but not the crop tool.

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    Hello all,

    Probably a silly question (and likely confusing as heck), but I'm at a loss and hope you could help.


    On a current project, I am attempting to create sequences of stills and video footage, adding panning and zoom with an intent to bring them into my main video as a quarter screen picture-in-picture (like, a news broadcast with the little image/footage placeholder above the left or right shoulder of the anchorperson).


    However, after the first few worked great, I now have an issue where all the new sequences I create are playing outside the their defined bounds. What I mean is, when I bring the sequence into the main video, the first few I made remain within the static bounds of the sequence size chosen (such as 16:9 or 3:2). The panning and zooming all working in a perfect Ken Burnsy style, like as I want.


    However the last few I made are not working. Instead of staying in the 16:9, 3:2, 4:3, etc bounds... once they are placed in the main and played, they will float and dance around the entire screen, emulating the panning and zoom I created in the sequence, but without the edge boundaries that were supposed to be in place.


    I very much hope this makes sense and sure I just have something unchecked.


    Any help appreciated.

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    Just like the title says, how the heck do I delete Essential Graphics Templates?  A  week or so ago ALL of my Essential Graphics templates quit working (Ones that come with Premiere, One I bought from Adobe Stock, and a handful from a third party company.).  So I uninstalled Premiere and reinstalled it.  That fixed the ones that come with Premiere and the one I have from Adobe Stock, however the third party ones still do not work.  So I'm trying to delete them and I simply cannot do it.  As soon as I reinstalled Premiere they were already sitting there in the Essential Graphics tab.


    I specifically chose "Do Not Save My Preferences" when I uninstalled Premiere but when I reinstalled it, all of my preferences and settings were exactly the same as before.  Now if I click one of the non-working templates and right click, Delete is greyed out.  So if I just click the 'Delete' keyboard button I'm prompted "Are you sure you want to delete?" I click yes, and nothing happens.  The Template is still there and still non-functional.  If I try to fresh install the templates, they install second versions of them but they still do not work.



    The parameters of these templates are completely blank.  It is like they are blank slates that never did anything to begin with.  However all of their previews still function and appear as they should, so clearly there is data there Premiere just isn't picking up.  I used these templates for a few weeks before they just suddenly quit working last week.


    Here is a shot of the templates with zero info:


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  • 10/28/17--18:23: Extremely Slow Export
  • To whom this may concern,


    I have been struggling with getting Premiere Pro CC to export video files with very simple effects.  My export times for a 1:03:05:50 video have been projected as +20 hours or more.


    I have tried exporting on different computers (Mac and PC), with similar results each time.  I currently am working with the following setup:


         Processor: AMD FX(tm)-8350 Eight-Core Processor 4.00 GHz

         GPU: Nvidia GeForce GTX 970

         RAM: 16GB

         Primary Storage: 250GB Sandisk SSD

         Secondary Storage: 1TB WD HDD

         OS: Windows 10

         Version: Adobe CC Premiere Pro 2018


    I currently am working with a video clip with these specifications, which I pulled from both Premiere and VLC Media Player:


         File Type: .mov

         Codec: H264 - MPEG-4 AVC (part10) (avc1)

         Resolution: 1280x720

         Frame Rate: 59.94

         Time: 1:03:05:50

         Size: 1.69 GB


    The video in question plays easily in Quicktime and VLC by itself.  For neatness sake, I've attempted exporting only the video itself and not the opening credit panel I was attempting to insert, and I still got +20 hours of expected wait time.


    As of October 28, 2017, I've visited these help pages and attempted these fixes:

    FAQ: How do I speed up rendering, exporting, or encoding?

         - The recommended smart rendering process

    Re: Premiere Pro CC taking FOREVER to export

         - Disabling accelerated graphics processing

         - Enabling "Use Previews"

         - Using "1 pass" instead of "2 pass"


    The forum post mentioned above was made in 2015.


    I've been attempting to export with the "Match Sequence Settings" option, which brings up these settings:


         Format: MPEG Preview

         Video Codec: MPEG I-Frame

         Resolution: 1280x720

         Frame Rate: 59.94

         Field Order: Progressive

         Aspect: Square Pixel (1.0)

         Audio: 44100Hz @ 16-bit


    I'm at a loss.  Should I be expecting +20 hours of export time with this type of video?  Any help with this issue would be appreciated.

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    This has been an ongoing issue for me since I got a new box (Dual Xeon, Quadro K5200, 64 GB RAM). It ONLY happens when using or launching Premiere Pro CC: The video diver crashes (I can still hear the audio playing) causing a black screen, forcing me to hard reset. THis has gone on through multiple versions of PP CC (since 2016) and I have religiously updated the Quadro drivers. It's now happening on another Windows 10 system (laptop) with a Quadro P3000. ANyone else have this issue and/or solutions?

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  • 12/24/18--19:05: Cancellation
  • Hi, i wanted to change my Premiere Pro yearly plan to a montly plan. I tried to do in using my phone for 3 days now but it won’t allowed me to do so and ask me to do it in the forum. I do not have my laptop with me as i’m travelling at the moment.

    Today is the last fay for the trial period and i want to cancel asap otheriwise i will be force to commit to a 1 year plan. Please help, thanks.

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    Hi there, everyone. I recently built a new PC and have been having a lot of trouble with Premiere on it since. The specs are:


    Intel 8700K

    ASRock Z390 Extreme4

    32GB RAM

    Nvidia RTX 2080 Ti Founder's Edition

    Windows 10 Pro

    EDIT: Here's the storage information, if that's helpful at all.

         Samsung 970 EVO 256gb M.2 SSD (where Premiere is installed)

         Samsung 860 EVO 500gb SATA SSD (where the cache files are)

         Internal WD 8TB HDD

         External Seagate 8TB


    The program (both the current version, 13.0.1, the base v13 release, and also 12.1.2) will launch and be completely functional for 1-3 minutes, and then crash without any type of warning. I've rolled back graphics drivers, reinstalled, run the Adobe Cleaner tool, disabled the Nvidia display adapter, and every other fix I could find. The closest I got to actual stable use was disabling the Nvidia display adapter (on a rolled back driver), and not using multiple displays. The app would run fine on my main display, but the second any activity, in Premiere or otherwise, happened on one of the other two displays, Premiere would become unresponsive and crash.


    I've contacted Adobe support, and spent close to an hour and a half on the phone with a representative, who did almost everything I had previously done. He was able to get Premiere running stably enough in Windows Safe Mode, but with two of my three displays physically disconnected and on a rolled back display adapter driver, which is not an ideal situation to be in when I have to do work.


    The event manager seems to link this to something with the REDR3D-x64.dll module, but I don't know if that's true or not. Here's the error report that Windows shows:

    Faulting application name: Adobe Premiere Pro.exe, version:, time stamp: 0x5bd2cef7

    Faulting module name: REDR3D-x64.dll, version:, time stamp: 0x5b5288f3

    Exception code: 0xc0000005

    Fault offset: 0x00000000000709e1

    Faulting process id: 0x208c

    Faulting application start time: 0x01d472fff75a6e8c

    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\Adobe Premiere Pro.exe

    Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\REDR3D-x64.dll

    Report Id: e69d225f-18f4-4f2a-a340-b8a762ccb356

    Faulting package full name:

    Faulting package-relative application ID:



    And then here's the detail view:

    - System


    - Provider
    [ Name] Application Error


    - EventID 1000


    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated


    [ SystemTime] 2018-11-02T23:02:55.611837100Z
    EventRecordID 3958
    Channel Application
    Computer BoiMan
    - EventData


    Adobe Premiere Pro.exe
    C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\Adobe Premiere Pro.exe
    C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\REDR3D-x64.dll



    I'm at a loss for what to do here, as nothing seems to be working. I'd love to get some help and see what's going on, or if anybody else has had a similar situation, because I have deadlines to meet and projects to finish, and it's very frustrating to have this happen, even on an earlier version of Premiere. Media Encoder has also been crashing when I try to import Premiere sequences, although I don't know if that's relevant to this issue or not.


    Thank you to anyone who can help. This is a super frustrating problem and I'd love to get some assistance on it.

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  • 12/24/18--17:13: Dead end
  • Hello,


    First of all i'm sorry if i type it somewhere else, but i could not find forum for Premiere Pro and after like 10 hours of watching youtube tutorials I still can't find solution for me.


    Well, to my problem.

    Back in days i was trying free version of Premiere 2017 version it looked realy good, all settings and everything, but all my recordings are in .mp4 and when i import them the audio is desync, after self syncink its okay for while, but how the editing proces continues it gets again worse, so every like 5 mins i need to sync manually sound back to match video.


    Two days back i was trying lastest version of Premiere and this problem was gone, but then, after i get over 5 mins review gets soo lagy so I see only like every 3 seconds or it freeze totally. I was trying everything to make it work. Tryed only CPu rendering, rendering with gpu, scaling down preview, prerender and all.

    Nothing really helped and in this stage its completly useless.


    Only thing i give up was proxy, almost every second tutorial shows how to use proxy, but the thing is, to "rerender" video to be proxy one is taking for 1 hour video almost 3 hours and mostly stops after 75%. In the end taking video that took 1 hour to make not that hard is okay, but then render it first time for 3 hours, then waiste 3 hours on editing and i have no idea how much time on final renderis is soo much time consuming..


    I'll be very thankfull for all your tips for me.

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  • 12/25/18--01:37: Scripting in adobe premiere
  • All the steps below should be done through scripts


    Script should be able to 

    1. Import a powerpoint template/slides (10 slides)
    2. Convert that slides to the videos
    3. Delete the section of video/slide. (suppose slide no. 5)
    4. Insert a separate a slide/video in between  (suppose insert a new slide in between 6 & 7)
    5. Insert a image/logo in a slide
    6. Text in the slides can be dynamic (like a variables which holds certain values)


    ------------------------------------------------------------------------------------------ ----------------------------------------------------------------------------

    I'll have directory with the list of 100 images and contents(title, body, address to insert in the video). Like array with length 100


    So, I'll create 100 videos. Mine process seems to be like (for which i want to create a script)


    Import template from directory, Read the first index or data from contents(spreadsheets) and images, append the data/images into the template(.ppt) dynamically, create a video for that element/index, save it to the output directory. Repeat the loop until the last of content.


    I'm on research, Is it possible, If yes then


    1. How can i get started
    2. What steps should i need to follow up


    I am a JS developer.

    Any help is much appreciated.

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    I've been using premiere pro for a few years now and never had this issue before.

    When I play mp3 or .wav files in quicktime player they sound great.


    But playing in the source panel in premiere pro 2017 cc, the sound quality is severely degraded. I posted yesterday with no fix offered so I thought I might need to clarify in a repost

    The only difference from before is that I just got some new Sennheiser headphones, (bluetooth), but again everything sounds fine in qt player.

    At first I had no sound in premiere pro til I switched the audio hardware input to headset microphone (handsfree bluetooth audio), and the output to Out (headphones bluetooth handsfree audio). Now I have sound but really bad sound.

    Is there something else I should be checking?

    Thank You

    OK I have to add something here and this is weird- If i'm listening to Pandora music on my headphones, and I open premiere pro, the audio quality immediately degrades after a brief pause. If I minimize premiere pro, the sound quality improves to normal.



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    As the title states, I have a multi-camera sequence and I have rendered the audio to show the waveforms, which works fine.


    However, if I close and restart Premiere, I lose those previews, every single time. I just get the audio track with a red line through it, and no waveform.


    I have my Audio Previews scratch folder set to Same as Project, and I don't see any permissions issues with that folder.


    I am on CC 2017.0.2. Any help would be much appreciated. Thanks.

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    Look, this is really frustrating. Timecode effect applied to any clip produce some random TC on screen. Effect is totally unusable

    What i found out:

    1. this issue somehow depends on project, clip and sequence FPS. I've got the most frustrating results on a 24 fps (project, sequence and clips)
    2. Premiere 2018 and 2019 - both have this issue, but in 2019 it's even more severe.
    3. Timecode overlay tab in Export window produce a timecode, which is not in sync neither with sequence TC, generate TC preset and clip TC
    4. This issue is likely produced by wrong math in programming.


    When I apply the Timecode effect to a clip in sequence, it displays timecode with a random shift.

    I have 24fps project, 24fps clip and 24fps on sequence.

    My aim was to have on-screen timecode starting from 00:00:00:00. Apparently, 'Generate' and 'Media' presets produced wrong results.

    In the end to have it right, I set 'Starting timecode' to 22:04:47:01 and frame rate to 25. Which resulted in 00:00:00:00 on screen (see screenshot).

    Basically my question is WHY??

    Am i the only one who face this issue?

    Screen recordings below:


    tc premiere 2018 - YouTube

    tc premiere 2019 - YouTube

    Screen Shot 2018-10-28 at 19.39.34.png

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    By adding an extra 10-20 pixels here and there I think Audition and Premiere Pro could work well with touch-screen monitors.

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    Hi there,

    in some projects export media do not work. I mean - clik "export media" or CTRL+M  but nothing happens.  It is strange because I exported vids from these "faulty" project recently. The only solution is: to create  a new sequence and do "copy/paste" action.

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    Merry Christmas everybody !


    We edited a feature film in Premiere Pro and preparing for final steps of postproduction now.


    Source material is from a Canon C300 Mark 2 (98%) and in smaller amounts also Sony Alpha 7s Mark II (2%).


    As there was plenty of reframing and panning done, the postproduction facility who will do the color grading agreed to work on a Prores 4444 file (rebuilding all the reframing would be way to time consuming / expensive). The Prores file for grading we want to export from our Premiere Pro timeline.


    Only requirement by the postproduction facility is, that the Prores files have to have the same color space like our source material.


    My question now - how do I make sure this works properly ? I understand Premiere Pro does not have any opportunity to edit / change color spaces. But what happens upon reframing shots ? Is this considered an effect and some background RGB conversion applies ?


    Our idea for an exporting workflow is to separate Canon and Sony materials to their own timeline and export each one out of Premiere Pro as a Prores 4444 - with the following key settings in the Premiere Pro export window:


    Format: Quicktime

    Preset: Match Source (rewrap)

    Video Codes: Prores 4444

    Check Box: "Render at Maximum Depth"

    Check Box: "Use Maximum Render Quality"

    Uncheck Box: "Use Previews"


    As the whole process of color space management is happening in the background, I hope this will present us with a decent outcome and not compromise our footage...


    Is there anything of importance to consider ? Any trap - or anything else we might have missed ?


    Any comment or advice on this would be highly appreciated !

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    Hi I need help with what seems a bug in Premiere.

    In the Preview, while editing, I can clearly hear the audio effects applied on a certain track working. However, when I render out the video the effects are missing and I'm left with basically the raw audio (the audio is a simple stereo  WAV recorded from a Zoom H6)


    I've tried rendering the audio only, same results.

    I've tried re-routing the audio track to a Submix, still no change.

    I've tried Render and Replace, I've tried rendering the audio file separately and putting it back on the same track and rendering again. Still no effect applied.


    I also tried switching the audio hardware to ASIO4ALL, and also tried rendering audio both AAC and MPG, no difference.


    I've tried nesting the audio and having a sequence on the track with the effects applied, no change.

    I've tried placing the sequence with the tracks that has the effects inside a parent clean sequence, no change.


    I'm running out of ideas...


    In the image: green one is track 4 (SOLOed because I'm working on it to find a solution). None of the visible effects applied work (Dehummer, EQ, Comp)



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    PP CC 2019

    PC, Windows 10


    Sequence A is a multicam wedding dance.

    Sequence B is a feature film.


    Four clips from Sequence A are showing the "Media Offline," graphic.


    When I right click the offline clips Link Media and Make Offline are greyed out.


    I don't know how to get the previously selected clips of Sequence A to show back up.


    I also don't know what clips they were, as they were edited by someone else.


    Please help me out. Thanks!

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  • 12/25/18--13:24: No timeline or playhead.
  • I am trying to edit but nothing comes up on the panel where I'm supposed edit??? no timeline or playhead, nothing! Can anyone help me?Screen Shot 2018-12-25 at 1.19.17 PM.png


    [title edited by mod for better search]

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