This seems to be my last resort as i've spent the last two weeks communicating with adobe customer support (who can't seem to help resolve my issue) as well as IT support at my job who also are stumped. I've tested this issue out with 3 other work laptops all 2017 and 2018 models with the same graphic cards and updated Premiere software (13.0.2), the issue with desaturated exports regardless of codec happens on all of them. I've tested out raw footage exports as well as exports with an applied LUT that come with premiere (nothing 3rd party).
The issue is no matter what i do, i see the color and saturation i want while in premiere editing, yet when i go to export everything comes out desaturated (not just specific colors, but the overall clip itself). This issue does not happen on my older Macbook Pro 2013 model which uses a different graphics card (I believe Apple changed all graphics card after 2014, not sure) But I don't see how this problem is only isolated to newer models using the latest updated Premiere software. I also cant imagine im the only one experiencing this issue. Adobe support hasn't been able to help either.
- I've changed the video rendering and playback to "software only" "metal" and "open CL" to see if this was the issue, didnt work.
- I've tried exporting through Media Encoder, didn't work.
- I've tested on different 2017 and 2018 macbook pro models at my job, didn't work.
- I've looked at the footage (in premiere and export) on different screens at work, didn't work.
- I've tried exporting Iphone 7, Iphone X and Go Pro raw footage, as well as 4k Lumix GH5 raw 8-bit footage, they all export desaturated, didn't work.
- I've downloaded and tried exporting with older versions of Premiere (12.1.2), didn't work.
- I exported using my older 2013 MacBook pro, on the latest updated Premiere (13.0.2) export worked just fine.
I currently am on my work laptop, these are the following specs:
MacBook Pro (15-inch, 2018)
Processor: 2.2 GHz Intel Core i7
Memory: 16 GB 2400 MHz DDR4
Graphics:
Radeon Pro 555X 4096 MB
Intel UHD Graphics 630 1536 MB
I've attached a screen shot comparison of what the clip looks like while in premiere editing, and what they look like upon export, using H.264, Vimeo 4k, these are the settings i've always exporting on my Macbook Pro 2013, and never had a problem.
There are two screen shot comparisons
(one with an adobe applied LUT, close up of older man's eyes, shot with Sony A7 III raw) and
(one with a pink & blue *** with two subjects, shot with Lumix GH5 4k 8-bit raw)
Please help! I don't know who else to ask, or if anyone else is experiencing the same issue.
Comparison, Sony A7 III, 4k raw (In premiere & Export)
In Premiere, with applied adobe LUT:
After export, H.264, Vimeo 4K (i've tried other codecs, including H.265 and nothing works)
Comparison, Lumix GH5 4k raw 8-bit (In premiere & Export)
In Premiere, Raw footage
After export, H.264, Vimeo 4K (i've tried other codecs, including H.265 and nothing works)