Articles on this Page
- 01/03/19--20:00: _Can not drag and mo...
- 01/02/19--14:10: _Issue with Export i...
- 11/17/18--18:25: _Diagonal "danger st...
- 01/28/16--15:29: _Consolidate and Tra...
- 01/03/19--21:58: _Media Pending, Prem...
- 01/03/19--22:20: _Premiere Pro Export...
- 06/13/16--11:08: _5.1 surround sound,...
- 01/04/19--01:44: _Could not find any ...
- 01/03/19--04:20: _Lumetri color missi...
- 10/18/17--21:05: _Premiere CC 2018 - ...
- 07/31/17--03:57: _Premiere Crashes wh...
- 01/04/19--05:16: _Premier wont playba...
- 01/02/19--10:11: _Merged Clip Stereo ...
- 10/18/18--03:34: _Premiere Pro 2019 l...
- 12/14/18--04:22: _Premier Pro 13.0.2 ...
- 09/21/15--14:00: _MP4s importing at t...
- 01/04/19--07:21: _Essential Graphic P...
- 01/04/19--06:31: _Using the Rubber Band
- 01/04/19--06:51: _Why can't you fix t...
- 01/04/19--05:03: _when exporting, the...
- 01/03/19--20:00: Can not drag and move object in program monitor
- 01/02/19--14:10: Issue with Export in Premiere (13.0.2) causing desaturation
- 01/03/19--21:58: Media Pending, Premiere refuses to play/scrub video then crashes
- 01/03/19--22:20: Premiere Pro Exporting Slow
- 06/13/16--11:08: 5.1 surround sound, making a DCP from Premiere
- 01/04/19--01:44: Could not find any capable video play modules... how do I fix that?
- 01/03/19--04:20: Lumetri color missing in effect controls
- 10/18/17--21:05: Premiere CC 2018 - Display freeze
- 07/31/17--03:57: Premiere Crashes when I try to use "Save as"
- 01/04/19--05:16: Premier wont playback with second monitor
- 01/02/19--10:11: Merged Clip Stereo Audio becomes Mono - help
- 10/18/18--03:34: Premiere Pro 2019 lagging
- 12/14/18--04:22: Premier Pro 13.0.2 Title Safe Overlay not working
- 09/21/15--14:00: MP4s importing at the wrong FPS.
- 01/04/19--07:21: Essential Graphic Panel is always resizing itself
- 01/04/19--06:31: Using the Rubber Band
- 01/04/19--06:51: Why can't you fix the captions tool or get rid of it?
Computer system: 13" Macbook pro 2018
Program: Premiere pro 2019 cc
I started a new project in Premiere Pro 2019 cc, but I can not drag and move any object in the program monitor. The only way is click on "Motion" then move or resize the object in Program monitor. I restart Premiere pro 2019 cc, but it's still not working! Very annoying!
However, when I use Premiere in office computer (windows 10), drag and move object is working just fine.
This seems to be my last resort as i've spent the last two weeks communicating with adobe customer support (who can't seem to help resolve my issue) as well as IT support at my job who also are stumped. I've tested this issue out with 3 other work laptops all 2017 and 2018 models with the same graphic cards and updated Premiere software (13.0.2), the issue with desaturated exports regardless of codec happens on all of them. I've tested out raw footage exports as well as exports with an applied LUT that come with premiere (nothing 3rd party).
The issue is no matter what i do, i see the color and saturation i want while in premiere editing, yet when i go to export everything comes out desaturated (not just specific colors, but the overall clip itself). This issue does not happen on my older Macbook Pro 2013 model which uses a different graphics card (I believe Apple changed all graphics card after 2014, not sure) But I don't see how this problem is only isolated to newer models using the latest updated Premiere software. I also cant imagine im the only one experiencing this issue. Adobe support hasn't been able to help either.
- I've changed the video rendering and playback to "software only" "metal" and "open CL" to see if this was the issue, didnt work.
- I've tried exporting through Media Encoder, didn't work.
- I've tested on different 2017 and 2018 macbook pro models at my job, didn't work.
- I've looked at the footage (in premiere and export) on different screens at work, didn't work.
- I've tried exporting Iphone 7, Iphone X and Go Pro raw footage, as well as 4k Lumix GH5 raw 8-bit footage, they all export desaturated, didn't work.
- I've downloaded and tried exporting with older versions of Premiere (12.1.2), didn't work.
- I exported using my older 2013 MacBook pro, on the latest updated Premiere (13.0.2) export worked just fine.
I currently am on my work laptop, these are the following specs:
MacBook Pro (15-inch, 2018)
Processor: 2.2 GHz Intel Core i7
Memory: 16 GB 2400 MHz DDR4
Radeon Pro 555X 4096 MB
Intel UHD Graphics 630 1536 MB
I've attached a screen shot comparison of what the clip looks like while in premiere editing, and what they look like upon export, using H.264, Vimeo 4k, these are the settings i've always exporting on my Macbook Pro 2013, and never had a problem.
There are two screen shot comparisons
(one with an adobe applied LUT, close up of older man's eyes, shot with Sony A7 III raw) and
(one with a pink & blue *** with two subjects, shot with Lumix GH5 4k 8-bit raw)
Please help! I don't know who else to ask, or if anyone else is experiencing the same issue.
Comparison, Sony A7 III, 4k raw (In premiere & Export)
In Premiere, with applied adobe LUT:
After export, H.264, Vimeo 4K (i've tried other codecs, including H.265 and nothing works)
Comparison, Lumix GH5 4k raw 8-bit (In premiere & Export)
In Premiere, Raw footage
After export, H.264, Vimeo 4K (i've tried other codecs, including H.265 and nothing works)
Adobe and Premier Community,
I have a project that was ongoing for over a year with dozens of separate sequence videos in it for this website client. In each sequence we have numerous nested clips because we change the speed on the clips and then sometimes apply Warped Stabilizer, thus the clips need to be nested to do this. None of the footage or editing has changed since completing this project back in April (It was 100% perfect in this last version of Premier), but now the client wants to edit a few of the videos with new building stats. No problem right, WRONG! Much to my dismay, I now have the "danger stripes" blue diagonal line issue with dozens of clips and nested clips throughout my project sequences that I have to go through and manually fix to what was once a finished video. WHY??? This project was perfectly edited to their request and all videos were exported to H264 for Vimeo upload. I thankfully have them all to use for re-editing each mistake that Premier caused!
Since the project was finished in April, Premier has been updated 1-2 times and thus the project needed to be updated to the latest version when I opened it in the new version on my system. I have never had an issue upgrading this project or any in the past. This update caused this diagonal line issue throughout my already finished project on EVERY timeline in numerous spots. This is going to cost me days of non-billable time. AHHHH!!! This appears to mainly happen on all the nested clips, but it also happened on a few regular clips too. Some nested sequences are fully black, yet still show the clip it's linked to properly in light blue. Yet some show the footage for half the clip and diagonal lines through the other half, thus turning black for that half. The reason for half and half is the linking of the nested clip is there, but the clip linked is only showing what was marked in to out. It does not show the entire master clip it was originally pulled from. Or, in some cases, it shows the wrong in to out location from when it was edited.
Why would updating my project cause this issue and change 50-60% of my nested clips and 20% of the regular clips to the wrong in-out and thus give me diagonal lines on the clip? ALL of the clips with the glitch are shot on GoPro Hero 5, have the Gopro Lens correction filter applied and some also have Warp Stabilizer applied if that matters at all to the discussion. I am still scanning through each timeline, but it appears that all drone footage and graphics are 100% correct.
Here is a Dropbox folder full of images showing the issue across numerous sequences.
Again, this should have been a clean upgrade of a finished project, but instead, the upgrade has just caused me a nightmare to fix over a dozen 1 minute videos that were 100% complete.
Also, FYI, I do still have the original Project file and all the video source footage linked 100% correctly when the project rebuilt itself.
Nothing is missing from the original project. Just for reference, here are all the finished video linked on their site that I now have to fix unless there is a way to upgrade this again without the issue:
Can I install the previous version to hopefully not have to fix all these videos and wait until Premier 13 is fixed and allows past Projects to be upgraded without issue??? I am so frustrated right now. PLEASE HELP ADOBE! FIX THIS!
I'm struggling and failing to create a complete transcode from a project of AVCHD media to send to our colorist. First I'm getting this:
And then in the events panel I'm getting this:
Most of the files are being transcoded correctly and linked properly to the new project that is created, but I'm really not sure how to proceed so that everything is transcoded.
Frankly I don't care about audio anymore, just picture, because audio is already in the hands of our re-recording mixer.
Can someone help?
I've been having this issue with Premiere Pro CC v13.0 for a while now where I start up the program, load a project and about 2min into editing the video playback will start to lag. It lags for a while then the play button won't work on either the sequence or the source screens and then the program crashes. It seems to be triggered by certain source files since I just did a separate project start to finish no problems. I recorded the issue, link below.
At first I thought it was the HDD so I replaced the HDD but that didn't solve the problem. Then I thought it might be corrupt source files, but the files seem to play fine in windows media player. My next theory is the GPU but games like Overwatch and Diablo II are running just fine and I can render and work on most of my other projects without issue.
I've tried locating a crash log to find an error code but Premiere seems to not be generating crash logs.
I'm fairly certain it's hardware related but I'm just not sure what to replace. I'm going to borrow a GPU this weekend to troubleshoot but I'd like your perspectives on the issue in the meantime. Everything is up to date (drivers, premiere & windows).
I have had several continuing problems with Premiere Pros performance
Adding effects quickly turns the production to a snails pace (doesnt seem reasonable given my hardware, task manager shows no issues)
Latest issue is exporting... exporting a 720p video around 700mb is taking 3+ hours
Really have no clue why, if anyone could guide me in the right direction...
Ive reset preferences and deleted cache and all those common fixes... :/
THANKS IN ADVANCE
I just received a 5.1 surround sound mix as six individual .wav files that I'm supposed to use to make a DCP with using Premiere and AME.
However I noticed that I can't turn stop the LFE channel from bleeding into the L,R and surround channels. What gives?
I also read that the 5.1 channels are in a different order then is the standard, an old internet article so could someone confirm is this correct or not?
We still have plenty of time to make this so I want to find the best possible workflow for this. What file format should I ask the audio engineer to provide me with?
Since the update to Premiere Pro 2019 I can no longer open the program. I'm running the NVIDIA Quadro P600 display card on a Windows 10 PC.
Have attempted all the proposed solutions such as updating the driver etc. and nothing works. Is there something else I can try?
Since my latest update of Premiere Pro I seem to be missing the Lumetri Color effects in my Effect Controls panel. Any way to get this back? I've got footage in an existing edit which has Lumetri applied which I just want to copy as I always have done. But all of the sudden it's not there anymore and I can clearly see the footage of the existing edit is graded.
I've just updated to Premiere CC 2018. However, I'm currently experiencing a quite annoying problem with it. The problem is that as soon as I have imported 3 videos in my project, my sequence window freezes and shows none of what I am doing until I make selection square. When I do that, it now displays the correct things (playback position, clip lenghts, etc.), but it freezes again with the selection square on the screen. It's really weird since when I have two videos imported in the project, everything is flawless. There is no need to say that the projects I've got to do involve more than 2 clips!
I've listed my hardware below, in case it could be helpful.
Thank you very much for your help!
Premiere Pro CC 2018
Windows 10 Pro x64
Intel Core i5 4590 @ 3.3GHz
8GB DDR3 RAM
Gigabyte GTX 1050 Ti
I already reported this on Twitter, but I was told to do it here too.
So my problem is, everytime I try to use "Save As" Premiere just crashes and doesn't respond anymore.
Windows 10 x64
Premiere Pro CC 2017 (Latest)
Anybody knows a solution?
I use premier for a long time on my Computer. If ive turned full screen playback on my second monitor on it always worked fine.
Now im working for school on my laptop with better hardware and it wont playback. It only gives a white screen and i cant do anything.
When im trying to close premier it crashes.
Running on Windows 10
Intel i7 8750H
I merged a video clip with stereo file. The merged clip now has two mono audio tracks instead of the original single stereo. How can I avoid this or change it back to stereo after merge? Thank you.
Recently updated Premiere to the v13.0 2019 version the update went fine and it worked the first day using it. However, now it just keeps lagging and being really unresponsive, taking far longer to quick render clips or just do anything. I've also recently upgraded my RAM to meet more than expectations of Premiere and have Windows 10 Pro installed so I'm just wondering what's the issue? How can I fix it? Is it my computer or is it the fact that there has been a new update and there are some growing pains along the way.
Since updating to 13.0.2 the title/action safe overlay on the program monitor is not working for me, this is also the case of a friend.
we are both running OSX Mojave 10.14 on mbp's.
It was working on 13.0.1 absolutely fine, even though I was experiencing crashing on that version hence why I updated.
Is there a know fix for this?
I have some recently exported h.264 mp4s that show 29.97fps in the file properties, and play properly in VLC, Quicktime, Windows Media Player, etc...
However, when I import them into a new Premiere project (in CC2015) they come in at 14.99fps, thus making the footage run at a choppy 1/2 speed. Interpreting the footage to 29.97fps makes the footage run jittery and inconsistent, but the audio then plays at 2x the proper speed. It's almost as if the software doesn't know where it wants to be on the video track timeline, as the video jumps back and forth during playback. (I tested this on several machines)
If I put these exact same files into a Premiere CS5.5 project I have no issues, and it imports perfectly at 29.97fps... and the audio is also fine.
(Work Around: If I then re-encode those same files as mp4s in Encoder CS5.5... it fixes whatever the problem is, and they will now import into CC2015 properly with very little visible image degradation. Fortunately I still have CS5.5 installed on a machine.)
So my question is... why do these files import correctly into CS5.5, but incorrectly into CC2015 Build 9.0.2?
Do the different versions handle the mp4s differently for some reason?
This only recently became a problem for us. We've been doing the same process for quite a while. Thx for your time, TK
Here's a screenshot:
The Essential Graphic Panel is always resizeing itself after I dropped an element to the timeline. Is there a possibility to prevent this from happening?
Trying to adjust audio in a 10 minute video with multiple clips shot over multiple days under a variety of conditions and with different devices.
The one stopping point seems to be a particular clip where the audio is up down and sideways for no good reason - conditions didn't change, all shot on the same device.
I have a peak that is way too loud and I cannot for the life of me get it to lower. So far, I have resorted to using the razor tool to cut it into smaller clips and adjust each manually so they match. The rubber band does not seem to be working at all.
I set a keyframe on each side of the too high peak, drag down the rubber band....nothing happens.
Am I missing a step?
Sharon - self taught, novice editor.. operator error would not be a surprise!
Why the hell can't you fix the captions tool? What is the problem? Actually, with every update it gets worse!
All my subtitles are now in multiple sizes, all over the screen and will not respond to any changes in the menu.
Now I would have been quite forgiving if this was a new addition, but this is about 6 years old? Am i wrong?
So do me and everyone else who works with the caption tool a favour.
Fix it or get rid of it
Thanks 9for nothing, since no-one ever picks up the phone)
when exporting, the file is significantly less than the specified parameters