Can't export "Unable to produce frame" - 360 footage using GoPro VR, CC2018, CUDA

January 15, 2019, 8:56 am

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Hi

 

I'm trying to export a 4992 by 2496 project, which consists of one 360 clip, which animates into a spherical panorama using GoPro VR, with some lumetri colour.  Yesterday I exported without difficulty, but I have since updated my display drivers, as I suddenly started getting weird pink and green shift in After Effects.

 

Now I have made an edit to the Premiere 360 sequence and need to export it again.  Media Encoder fails with "Error Compiling movie.  Accelerated render error.  Unable to produce frame".  If I turn off CUDA in Media Encoder I get the same result.

 

If I turn off CUDA in Premiere's project settings, the edits I've made with GoPro VR produce completely different effects!  Which means I would have to start from scratch with the sequence.  Don't want to do that.

 

My computer is a Dell XPS 9550 running Windows 10 Pro.  Laptop contains GTX 960M and Intel HD 530.  The iGPU controls when the dGPU is used.  I've tried rolling back to previous display drivers, but do not know what I had before when it worked.  I have tried:

25.20.100.6471

25.20.100.6373

25.20.100.6323

 

Weirdly, if I remove lumetri from the sequence, *sometimes* Media Encoder will actually export the file, whether CUDA rendering is enabled in Encoder or not, however the Output Preview window will show the sequence as it appear on my timeline in Premiere, but the actual MP4 is different - the GoPro VR effects are messed up, like they are if I disable CUDA from Premiere's project settings (but not messed up in the same way - they are different, but neither are correct as per my keyframing).

 

I'm doing all this from Premiere CC2018, as GoPro VR does not show up in Premiere CC2019...

 

I've read that I can export to an intermediary file format, but I cannot find a file format that will render at my required resolution or with the desired bitrate (I need it to be as high as possible).

 

Any suggestions gratefully welcomed.

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Premerie Pro 2019 crashes/no home screen on startup

October 25, 2018, 11:18 am

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Hi,

 

So I just updated to Premiere Pro 2019 and when I open it up it just doesn't show anything. No home screen no nothing. On some cases premiere just crashes when I launch it. I've tried reinstalling and running it as admin but have had no luck. Thanks!

 

Best regards,

Fredy

Video upside down, can it be flipped?

January 15, 2019, 9:00 am

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I have a video which was inadvertently recorded upside down. Is there a way to flip the video 360 degrees? Thanks in advance.

Imported Premiere CS6 file into Premiere CC 2018 results in damaged file

January 15, 2019, 10:19 am

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Hello,

 

When I import my CS6 project into the latest Premiere version first it gets semi hung up when locating media (a “program not responding” message is seen.  when it finally shows me the list of media not located and I “offline all”, again it gets semi hung up (“program not responding”).  After a bit it loads the project.  I save it and close the program.  When I try to reopen it I get the message that “the file appears to be damaged and cannot be opened.”

 

Any assistance in resolving this issue so I can open and encode this project would be helpful!

 

If this doesn’t work can somebody recommend an alternative way to encode this project?

 

Thanks!

Zoom In on Premiere Pro

January 15, 2019, 10:21 am

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Hi everyone!

 

I have been having the hardest time trying to figure out how to zoom in on my title page. It is a simple black background with my company's logo on it. The logo is really small after being imported, but I figured I could still make it look neat if I can zoom into it.

 

Thanks for the help!

Cant launch Premier pro cc 2019

January 15, 2019, 10:32 am

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I have premier pro cc 2019 and it worked great until now, it is failing to launch not error crash code nothing, the last thing I can see is loading ImporterphotoshopAE.dll

Insistent resolve fonts error message when starting Premiere Pro 2019

December 13, 2018, 7:37 am

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Below is a screenshot of an error message I get everytime I start up Premiere Pro (v 13.0.1). Does anyone know how to resolve this?

 

The message doesn't offer any route to resolving the problem, and if I understand correctly the message is telling me that the unavailable fonts are in fact Adobe fonts? (AdobeClean-Bold, AdobeClean-Regular)

 

Thanks!

 

Zooming

December 21, 2018, 8:40 pm

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I am having problems on Premier Pro with zooming in/out of pictures via keyframes. I can make a picture size 100 then add a keyframe a few seconds later that has the size 50. As the video rolls, I can see the literal keyframe numbers decreasing, but the picture in the actual video itself does not decrease in size. Why won't the picture actually zoom in/out while I am editing? And is there a way that I can fix that?

 

>problems on Premier Pro

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Premiere Elements to Premiere Pro... Mod]

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Entire System Audio mutes randomly while working in Premiere

February 8, 2013, 1:05 pm

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Hi everyone

 

Just recently switched over to Premiere Pro CS6 at my office. I'm an editor for a web video production company and so far I've been having quite a few problems with Premiere.

 

The biggest issue is that randomly, maybe 10 times a day, the audio for my entire system will drop out while editing in Premiere. At first I was resorting to doing full restarts of my computer and the problem would fix itself, but now I've discovered that if I go into "Activity Monitor," search for "coreaudiod" and then force restart that activity, the audio will reset itself for the system, but not Premiere. I still have to then restart premiere to get the audio working again in my project.

 

I've seen other people mention similar issues but I have yet to find a solution. Can anyone help? Thanks so much.

 

Here are my computer specs:

 

iMac

27-inch, Mid 2011

Processor  3.1 GHz Intel Core i5

Memory  8 GB 1333 MHz DDR3

Graphics  AMD Radeon HD 6970M 1024 MB

Software  Mac OS X Lion 10.7.5 (11G63b)

 

 

Adobe Premiere Pro CS6

v. 6.0.2

Problem with render - green noise witn VR Digital Glitch Effect

January 11, 2018, 11:31 am

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I can not deal with rendering the movie, I've been doing it for a few hours. No effect. In Premiere Pro CC 2018 (Windows 10, Intel I5, GTX 970) it's good when exporting a single frame (screenshot) is good, but in every possible configuration on the rendered effect - VR Digital Glitch - I get green noise from pixels as you can see in the movie from 0:24 and same from 0:38.

 

 

I have current drivers.

Please Help.

AAF import from Pro Tools gives 1-frame clips and more weirdness

January 15, 2019, 12:24 pm

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There is a lot of strange stuff going on when trying to import an AAF exported with Pro Tools.

 

Embedded AAF just gives a mute, red colored timeline.

With linked or copied audio files, import is working, sort of...

 

- There are 1-frame clips before and after every cut.

- In the bin, there are "FA clips" next to the normal clips.

- There is a "FA clip" sequence as well in the bin, containing 3 frames of random audio on 2 tracks.

- And why every clip is named "CH 1" is also unclear to me (nothing in the Pro Tools session was named Ch 1).

 

None of this happens when importing the same AAF back into a blank Pro Tools session.

There are no fades in the Pro Tools session (maybe 1, that would be the "fade 2 FA clip" I guess.

I did 10 different export / import attempts.

 

Is there a way to properly import AAF into Premiere?

 

Premiere Pro CC 13.0.2, Win10.

 

Edit: The 1 frame clips also happen when importing an OMF into Audition, maybe Pro Tools is messing it up (that would be remarkable).

 

Premiere Pro 2018 - 5.1 Surround Monitoring

October 25, 2018, 12:44 pm

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We are currently working on a project that will deliver in 5.1.  The music score, sound design and final audio mix will be delivered to us as a master file which we will then sync to our video.  I have looked everywhere for a proper solution to monitor 5.1 with Premiere Pro 2018 with no luck thus far.  The Premiere project is setup correctly as a 5.1 project, and all of the audio meters are showing signal.

 

 

Our Edit Suites have Mac Pro 2013 Trash Cans with Blackmagic Mini Monitors connected to Flanders CM 250 broadcast monitors.  Each suite also has an 55" LG OLED "Client Monitor".  My hope is (was) to use the Mini Monitors HDMI output to a home theater receiver to get the 5.1 monitoring, but from what I've read the Mini Monitor only puts out 2 channels of audio as opposed to the advertised 8 channels.  Some have mentioned using an SDI to HDMI converter since SDI carries 8 channels of audio.

 

 

I'm looking for advice on the hardware setup to be able to monitor 5.1 audio in Premiere Pro.  We're open to using different / additional hardware in order to get the 5.1 monitoring working.  Any help with this is greatly appreciated!

slow motion isn't working.

January 15, 2019, 11:34 am

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I got a Nikon Z7 camera and I've taken some video at 120fps, and some other with their slow motion setting which is supposed to be 5 times slower than normal.  But when I include in videos with 30fps settings, these clips play at normal, not-slowed speed.

Premiere Pro Crashing when opening project

January 10, 2019, 2:52 pm

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Im using MacOS High Sierra Vs. 10.13.6

 

My project crashed after an error saying Error parsing properties popped up. I tried reopening my project and the copy i saved and it crashes every time i open it.  I restarted creative cloud, my computer, uninstalled and reinstalled premiere and it crashes every time i open it still. I open an auto save from 5 minutes before it crashed but it has none of my work that I had done today.

 

I looked in the forums and followed steps but nothing is working and I don't want to have to redo the 5 hours of work i did.

 

Pls help

 

Moderator: Moved from Adobe Creative Cloud to Premiere Pro CC

Real Black and White (Film)

January 15, 2019, 2:12 pm

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I don't know if this makes sense but I don't like the black and white effect in Premiere, It doesn't look like real film. I want blacker blacks and whiter whites, I want a good film grain, I want it to look like it was shot on film in black and white, does anybody have some tips?

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Premiere 2019 13.0.2 Crashing after Sequence Import

January 15, 2019, 12:01 pm

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While trying to import a sequence into my project, I'm consistently experiencing my premiere crashing after about 10 minutes. The message I get is that a serious error has occurred and premiere is required to shutdown. Both projects are operating on Premiere 2019 13 and both problems only began occurring after the 2019 update.

 

System Info - Mac OS Sierra

seeking workflow advice for mixed sources

January 15, 2019, 1:01 pm

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I'm working on a project that incorporates H264/mp4 1080p clips into a 1080p timeline but mixed with 4K MXF footage from a Sony PXW-FS7. The master will be 1080, not 4K. The question I have is related to the mp4 clips.

 

I'm taking the mp4 clips from BluRay rips. (All legal aspects covered; this question is technical.) My process will be to cut the clips I need from the full HD films and import those clips into my main project as stand-alone assets. This is so that I don't have to have a huge number of full BluRay rips in my assets for the main project, but even if I were to do it that way instead the same question pops up: What container and codec should I use to export the clips that will be imported into the main project?

 

My thinking is that I should export them same as source and import them as mp4 files into the main project. This would ensure the least possible quality loss. The catch is that Media Encoder won't render an mp4 as a ProRes quad4, which I had assumed would be my master output for the finished project.

 

That leads me to a second question: If I'm stuck working with mp4 clips either way, what how should I export my master for the highest final quality?

 

Thanks in advance.

Edit Motion Text Graphic

January 15, 2019, 1:09 pm

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I recently downloaded an AdobeStock Motion Text Graphic but I cannot figure out how to change the text to what I want it to say.....anybody know??

Black or blank screen on both Program and Source monitors

December 13, 2018, 5:50 pm

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I've recently changed computer from a 2017 iMac to a 2018 MacBook Pro which I've updated to Mojave 10.14.2 and am running Premier Pro 13.0.2. I have the 2.6Ghz processor with 16GB of RAM and Radeon Pro 560X 4096 MB, Intel UHD Graphics 630 1536 MB

 

My footage is not showing on either the source or the program monitor. I can see it's there. I can see TC and the I/O marks, I can even export the clips successfully but I can't see it. I've been searching the internet for hours to fix this - I've tried uninstalling PP and entire CC (which I might try again) , I've tried changing renderer to Software only, and I've tried resetting the workspace to saved version... all of which are fixes discussed on forums elsewhere. I've been editing this project for a few weeks and was even editing it on this Mac all of yesterday with no issues. But now, suddenly no images.

 

I'm stumped and I'm running out of time.

 

Any ideas, anyone?

Create Proxies not populating in Media Encoder (h.265 source media)

January 6, 2019, 11:54 am

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I'm attempting to create proxies by right clicking files in the project window. After doing so, Media Encoder opens, but the renders don't populate. I've tried several proxy file types and tried opening Media Encoder before attempting to send files from Premiere.

 

Please help, h.265 files are a beast!

 

Cheers

 

Windows 10 Pro

Premiere CC19 13.0.2

Media Encoder CC19 13.0.2