We are trying to collect files & copy to new location through Project Manager in PPro CS5. We exclude unused clips and made sure the destination has plenty of free space.
On 3 separate projects on 2 different Windows 7 machines, we have the same problem. It starts working, then eventually gives us an error "An unknown error occurred during the Project Manager operation. Please save your project and retry the operation." We've tried saving to a different destination, closing PPro, opening and trying again---all with the same result. It consistently gives us the error, but seems to give us the error at different progress points.
I've seen other posts that mention similar problems and solutions, but since this is happening to us across multiple machines and projects it appears that ours is a different problem. Our projects are fairly simple, no major effects, just some .mts, .m2t, and jpeg files. This process used to work for us without a problem. Please advise.