I have searched these forums but do not find a direct answer to this question. Maybe it is too simple to even ask, but I am ad a dead-end with it. Hopefully this is an easy question. I have a Sony pj 230 camcorder and I plug the SD card into my computer to download the files, of which there is only one which is called 'Private.' When I try to import that one and only file that is from my camera into Premiere it refuses and says format not supported.
How do I get to my individual movie clips so I can bring them into Premiere?
TIA,
Ken