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"Sorry, a serious error occured..."

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I'm getting an error when I start Premiere Pro CS6.  When I try to open a project or start a new project I get an error that says: "Sorry, a serious error occured that caused Premiere to shut down..."  I'm working on a 2012 MacBook Pro with 8 gb ram.  I don't even get as far as the main screen in Premiere.  This started a few days ago after I put in my registration key (I had been using the trial version while I waited for my order to process). I have the same issue with Prelude. Let me know what additional information you may need to help me and thanks in advance.


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