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Sony NXCAM and Premiere Pro CS 5.5.2 crash (Win7)

Hello,

 

We recently got a Sony NXCAM. We are shooting in SD only (until next year!), so it's not a problem with any particular HD format. Until we got this camera, we've been using Panasonic P2s exclusively. Our Chief has had good luck with these Sonys (admittedly editing in AVCHD mode and exporting to DVD mostly), so he decided to give one a try for news.

 

When we first started using the Panasonic P2s, we had a bugger of a time with the video clips coming into premeiere in one stereo clip and us needing it split to mono (because of how we often capture in the field where the on cam mic is for nat sound, while the attached mic is for the actual interview audio - it's recorded to the same clip simply as one side or another). This was also during the days of Premeiere crashing every time you tried to adjust stereo audio gain (has that actually been solved?). Anyway, that's all been solved and the systems have been stable and working fine for the last two-three years aside from the occasional issue with full disk drives (reporters NEVER DELETE ANYTHING, ARG, smash! Image may be NSFW.
Clik here to view.
).

 

Up to this month: We have one reporter who has been using this Sony and every time she edits she is experiencing crashes when she adjusts audio (gain, I believe), which of course reminds me of the problem we had with the Panasonics and their MXF wrapped MPEG2 clips. That said, we have the same project settings bringing in the Sony's MPEG2 video with all tracks in mono, and I have a feeling that is what needs to change, I'm just not sure how. It has to be something in how the clips are configured, but I can't figure out what the difference is and more importantly what I need to do to fix it. I am including a screen shot of the GSPOT info on the file. We're using up to date drivers, and Adobe is updated to the lastest version and the system has been working fine for the last two years, except for this one issue of late. We are not using the Sony software to convert the clips simply because we don't have a need to shoot extra long clips, and they join just fine on the timeline if we do, or have so far at least. That and its native format for SD is MPEG2, precisely what we need. Anyway, I'd love some help on this if anyone has any ideas.

Image may be NSFW.
Clik here to view.
Sony NXCAM Clip.png

Image may be NSFW.
Clik here to view.
Sequence Settings.png


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