I recently updated to the 2018 version of Premiere Pro and initially I had no problems. However, starting yesterday, when I went to open the file I had been working on, I get the 'media pending' message for every single clip. I've given it as long as 40 minutes to load, restarted several times, unplugged and replugged in the hard drive where the media and project file are stored, and restarted my computer (I'm running Mac OS X).
I've tried disabling and re-enabling clips with no result. My boss suggested I clear the media cache but I can't seem to find it. According to Premiere itself, it should be located in a folder that I can't find and doesn't appear to exist.
Any help or suggestions would be much appreciated.