Can't convert in Media Encoder, no video audio streams
Hi everyone. Thanks for your time. I've got an SD card with three drone clips (2k 24f) all of similar duration. One of the them I was able to convert to DnXHD format but the other two continually give...
View ArticleCC Update Causes Font Bug
I upgraded all of our editors to the newest release of Premiere (v12.1) & After Effects CC (v15.1) and was immediately notified that something was wrong. All but one user complained that since the...
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Premiere Pro cc2018 won't start anymore after latest update
I already had cc2018 and I just did the latest update. After the update was installed I tried to open a project, but Premiere won't start anymore...Already tried to uninstall and reinstall Premiere,...
View ArticleAudio Fails to Work
I have a premiere project with several audio tracks but recently whenever i try to play the project in the timeline the audio doesn't play with it- just the video. The audio isn't muted or low and...
View ArticlePremiere Pro CC 2018 can't start with anti-virus (Trend) installed
As title really. I've noticed this since the 2018 update came out back in November. I noticed that Premiere Pro and Media Encoder would hang on startup if I had Trend Micro Worry-Free Business Security...
View ArticleCreative Cloud Assets Not Appear in Library Panel of Premiere V 12.1.1
The Library Panel in Premiere doesn't seem to function or synch. No assets appear in the panel, even though they appear in the synched web page 'assets2.adobe.com/assets/libraries' Also, there's no...
View ArticleImported videos only last one frame.
Iv'e captured some footage from my PS4 on my elgato, and when I try to import it into Premiere Pro, the only thing that gets imported is the first frame. The footage is not corrupted, it all looks...
View ArticleWorkspaces panel reverts on restart
Hello, I have created and saved a number of different workspaces, based on the defaults. So instead of Edit, I've created Edit2. Instead of Color, I've created Color2, and so on. They all work really...
View ArticlePremiere Pro's Export window no longer comes up
I was working on a file for the past 24 hours in the newest version of Premiere Pro and successfully exported .avi version of it this morning. After watching the final, I decided to make some changes,...
View ArticleChanging view tabs crashes Premiere in new 2018 update
I have a project that got migrated from the previous version of Premiere into the new updated version. Everything appeared to be working well until I tried to change the view to the color tab. This...
View ArticleProblems with changing text on Motion Graphics Templates in Premiere CC
I'm having problems with changing text on Motion Graphics Templates in Premiere CC. I can import motion graphics into Premiere CC, and can change almost all the settings fine, however main title text...
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GPU Preview cache option grayed out
On the "New Project" Screen, on the "Video Rendering and Playback" section there is a new option right under the Renderer: Mercury Playback Engine GPU Acceleration (CUDA). It says "Preview Cache" And...
View ArticleFonts not showing up in Premiere CC2018
Fonts that I have installed and activated using Font Explore X Pro 6 are not showing up in the latest update to Premiere CC2018 (12.1.0) . All the fonts show up in all of my other Adobe products -...
View ArticleDolby Audio Decoder missing after Premiere CC 2018 (V12) update
I just updated to the most recent version of Premiere: CC 2018 from Creative Cloud. When I opened a project I had been working on earlier today that has some .ac3 tracks on some of the sequences, those...
View ArticleIncorrect frame rate when scrubbing.
All files are in 50fps, and the sequence was auto matched (and is confirmed) at 50fps. Accross the entire timeline, each tap of a sideways arrow key changes the preview frame once. However, on some...
View ArticleAudio won't play from timeline in Premiere CC
I had this issue about 6 weeks ago, never found a solution, and now it has reappeared. I've done many projects since that time with no problems. It appears I'm at risk of losing all of my work here...
View ArticleCan't share Premiere projects between laptop and desktop
I'm having all kinds of issues with my projects that I have started on my Macbook (2012) when I move them to my desktop (Mac Pro) 2012. Both machines have Premiere 2018 12.0.1 (build 69) and AME 2018...
View ArticleCreating Search Bin with Single Reference to Each Clip
I learned about Search Bins from another thread and find them a helpful start in organizing my footage. But, if I have multiple references to a single clip, my search bin will show multiple references....
View ArticleAnyone Else Getting No Audio Playback After Opening A Project?
For the past week or so, I've had a strange issue where sometimes when I open a project and try to play the timeline, there's no audio. It happens for every sequence in the project. It's not that the...
View ArticleMedia Encoder CC Update Incompatibility
I installed the latest version of Media Encoder CC (12.1.1). As a result my imported presets no longer work. Format: QuickTimePreset: ProRes 30fps Preset error Incompatible Video Codec found in the...
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