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Erreur rendu previsualisation ?

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Bonjour,

 

Impossible régler ce problème, je ne peux ni d'export ni de rendu sans que ce message apparaisse.

J'ai fait des rendus tout autour de cette portion, ca marche et entre 1:08 et 1:10 y a rien à faire ca veut pas. Pourtant pas d'effet et j'ai testé sans effet, ca fait la meme chose.

Quelqu'un aurai-il une idée et une solution à mon probleme? Merci beaucoup Capture d’écran 2017-04-13 à 20.54.19.png


Lumetri color edits not exporting in Premiere? Most people are having trouble exporting through Media Encoder. For me, I can't get any of the color grades to come through.

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I am working on an iMac 27in with OS X El Capitan version 10.11.6.     4GHz Intel Core i7 with 32 GB of memory.  The Graphics card is an AMD Radeon R9.

 

Everytime I export an H.264 file maximum render quality and maximum depth, the Lumetri color grades are not seen in the export.  I have all of the latest updates to Premiere.  I know some people were having trouble with Media Encoder not holding on to the color grades (as I am also) but for me, Premiere Pro CC will not even hold the color corrections. Any Ideas?

 

[First idea is to ask in the correct forum... Moved from non-technical Forum Lounge to specific Program forum... Mod]

Premiere causing Panic Crashes

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Hello everyone. I am having a serious problem at the moment with Premiere. I am on a Mac Pro 2009, 2 x 3.46 GHz 6-Core Intel Xeon, 32GB with Nvidia 980ti. Version 10.11.6.

 

I am getting frequent panic crashes, usually when under high load when exporting but they do occur when simply editing in the sequence and under no stress.

 

We have ruled out this being a hardware issue. My colleague has a very similar spec mac pro, he has taken my hard drives to try to export out the project we're working on with his machine. Having to update to the most recent Premiere version in the process, and he has been having the exact same crashes. It seems it's a Premiere issue post version 2014 or somewhere around there. He has been running an early 2014 build prior to this and never had crashes. With the update to 2017, his is now the same as mine.

 

I myself have been having this crashing since around late 2014 version, through every update since. Covering numerous nvidia and CUDA driver updates.

 

The crashes occur whether running OpenCL or CUDA and is totally random. At times it crashes 10 minutes into an export queue, other times, 6 hours.

 

We have a tight deadline to make for a project that has 6 hours of video, and this is making meeting that deadline impossible.

 

On a related note. Can I ask as to the status of the CUDA bug when running Ultra key? The problem listed above is compounded because 80% of the project has Ultra Key in use. Which when using CUDA as the GPU renderer causes the program monitor to go black and not return (Open CL doesn’t have this problem but of course is slower in playback and export). The old three-way colour corrector did the same thing. Prior to the 2017 update I was told by adobe support that the Ultra key / CUDA issue was a top priority and it would be fixed in the 2017 update. It has not been. Any status update on this problem?

Here is a copy / paste of the most recent panic report, and an EtreCheck report.  Any help anyone can offer would be greatly appreciated.

 

 

Sat Dec  3 05:53:39 2016

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff801eef43be): "thread_invoke: preemption_level 1, possible cause: blocking while holding a spinlock, or within interrupt context"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.60.11/osfmk/kern/sched_prim.c :2068

Backtrace (CPU 0), Frame : Return Address

0xffffff83c2e0b990 : 0xffffff801eedab52

0xffffff83c2e0ba10 : 0xffffff801eef43be

0xffffff83c2e0baa0 : 0xffffff801eef0e2f

0xffffff83c2e0bae0 : 0xffffff801eee71f4

0xffffff83c2e0bb20 : 0xffffff801ef1f45c

0xffffff83c2e0bc50 : 0xffffff801eec1e51

0xffffff83c2e0bc80 : 0xffffff801eec272f

0xffffff83c2e0bcd0 : 0xffffff801eedf6f3

0xffffff83c2e0bd00 : 0xffffff7f9fb125cf

0xffffff83c2e0bd30 : 0xffffff7f9fb718ed

0xffffff83c2e0bd50 : 0xffffff7f9fc1e64a

0xffffff83c2e0bda0 : 0xffffff7f9fe1f334

0xffffff83c2e0bde0 : 0xffffff7f9ff0db00

0xffffff83c2e0be40 : 0xffffff7f9fb78509

0xffffff83c2e0bef0 : 0xffffff801f4b52a6

0xffffff83c2e0bf40 : 0xffffff801f4b3111

0xffffff83c2e0bf80 : 0xffffff801f4b3206

0xffffff83c2e0bfb0 : 0xffffff801efc9117

      Kernel Extensions in backtrace:

         com.nvidia.web.NVDAResmanWeb(10.1.1)[BE7567E8-5D1C-35DD-B051-681E166FE6DA]@0xffffff7f9fb0 b000->0xffffff7f9fdeafff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[84BCBD9B-FBFD-3C74-B6FF-FD38718C682A]@0xffffff7f9f72c000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f9faf 4000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f9 faad000

            dependency: com.apple.AppleGraphicsDeviceControl(3.12.9)[C5A263AD-4212-31A1-9DE2-A73A25F2ADC0]@0xffff ff7f9fb04000

         com.nvidia.web.NVDAGM100HalWeb(10.1.1)[CB2B6673-87F0-3AB9-B827-8C256E9B4D4E]@0xffffff7f9f dfa000->0xffffff7f9fff6fff

            dependency: com.nvidia.web.NVDAResmanWeb(10.1.1)[BE7567E8-5D1C-35DD-B051-681E166FE6DA]@0xffffff7f9fb0 b000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[84BCBD9B-FBFD-3C74-B6FF-FD38718C682A]@0xffffff7f9f72c000

 

BSD process name corresponding to current thread: kernel_task

Boot args: nvda_drv=1

 

Mac OS version:

15G1108

 

Kernel version:

Darwin Kernel Version 15.6.0: Thu Sep  1 15:01:16 PDT 2016; root:xnu-3248.60.11~2/RELEASE_X86_64

Kernel UUID: FD33DB7B-CF7A-3AD5-AF00-23EA2D35FEFA

Kernel slide:     0x000000001ec00000

Kernel text base: 0xffffff801ee00000

__HIB  text base: 0xffffff801ed00000

System model name: MacPro5,1 (Mac-F221BEC8)

 

System uptime in nanoseconds: 23690114113518

last loaded kext at 243155385062: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa1803000, size 69632)

last unloaded kext at 303486445596: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa1803000, size 61440)

loaded kexts:

com.nvidia.CUDA 1.1.0

com.nvidia.web.GeForceWeb 10.1.1

com.nvidia.web.NVDAGM100HalWeb 10.1.1

com.nvidia.web.NVDAResmanWeb 10.1.1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.ntfs 3.13

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 110.22.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleHDA 274.12

com.apple.driver.AppleMikeyDriver 274.12

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.driver.AppleFWOHCI 5.5.4

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.BootCache 38

com.apple.driver.Intel82574L 2.7.0b1

com.apple.driver.AirPortBrcm43224 700.36.24

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSurface 108.2.3

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAcceleratorFamily2 205.11

com.apple.AppleGraphicsDeviceControl 3.12.9

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOFireWireFamily 4.6.1

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBUHCI 1.0.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

 

 

 

EtreCheck version: 3.1.3 (337)

Report generated 2016-12-04 12:34:48

Download EtreCheck from https://etrecheck.com

Runtime 1:48

Performance: Excellent

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is restarting

 

Hardware Information:

    Mac Pro (Early 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    Mac Pro - model: MacPro5,1

    2 3.46 GHz 6-Core Intel Xeon (Xeon(R)) CPU: 12-core

    32 GB RAM Upgradeable - [Instructions]

        DIMM 1

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 2

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 3

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 4

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 5

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 6

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 7

            4 GB DDR3 ECC 1333 MHz ok

        DIMM 8

            4 GB DDR3 ECC 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en2: 802.11 a/b/g/n

 

Video Information:

    NVIDIA GeForce GTX 980 Ti - VRAM: 6143 MB

        S243HL 1920 x 1080

        DELL U2715H 2560 x 1440 @ 59 Hz

 

System Software:

    OS X El Capitan 10.11.6 (15G1108) - Time since boot: less than an hour

 

Disk Information:

    HL-DT-ST DVD-RW GH41N   ()

 

    SAMSUNG MZHPV512HDGL-00000 disk0 : (512.11 GB) (Solid State - TRIM: No)

    [Show SMART report]

        EFI (disk0s1) <not mounted> : 210 MB

        storage (disk0s2) /Volumes/storage : 229.61 GB (54.91 GB free)

        Backup (disk0s3) /Volumes/Backup : 140.90 GB (63.92 GB free)

        Recovery HD (disk0s4) <not mounted>  [Recovery]: 650 MB

        Main OS (disk0s5) /  [Startup]: 139.34 GB (19.24 GB free)

        Recovery HD (disk0s6) <not mounted>  [Recovery]: 650 MB

 

    TOSHIBA DT01ACA200 disk1 : (2 TB) (Rotational)

    [Show SMART report]

        EFI (disk1s1) <not mounted> : 210 MB

        Colin (disk1s2) /Volumes/Colin : 1.70 TB (736.36 GB free)

        BOOTCAMP (disk1s3) /Volumes/BOOTCAMP : 303.00 GB (43.64 GB free)

 

USB Information:

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Mitsumi Electric Hub in Apple Extended USB Keyboard

        Mitsumi Electric Apple Extended USB Keyboard

    Microsoft Microsoft 5-Button Mouse with IntelliEye(TM)

    VIA Labs, Inc.          USB3.0 Hub             

        VIA Labs, Inc.          USB3.0 Hub             

    VIA Labs, Inc.          USB2.0 Hub             

        VIA Labs, Inc.          USB2.0 Hub             

            Realtek USB3.0 Card Reader

 

Gatekeeper:

    Anywhere

 

Unknown Files:

    ~/Library/LaunchAgents/com.appbox.AppBox.plist

        ~/Library/Application Support/AppPolicy/AppBox -i -c 461086 -isn 14674EFE-5DD1-467F-BF17-A278EF192684

    One unknown file found.[Check files]

 

Kernel Extensions:

        /Applications/Windscribe.app

    [not loaded]    com.chungwasoft.Shimo.tap (1.1 - 2016-07-25) [Support]

    [not loaded]    com.chungwasoft.Shimo.tun (1.1 - 2016-07-25) [Support]

 

        /System/Library/Extensions

    [loaded]    com.nvidia.CUDA (1.1.0 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.NVDAStartupWeb (10.11.14 - OS X 10.7 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.web.GeForceTeslaWeb (10.11.14 - 2016-11-07) [Support]

    [loaded]    com.nvidia.web.GeForceWeb (10.11.14 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.web.NVDAGF100HalWeb (10.11.14 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.web.NVDAGK100HalWeb (10.11.14 - 2016-11-07) [Support]

    [loaded]    com.nvidia.web.NVDAGM100HalWeb (10.11.14 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.web.NVDANV50HalTeslaWeb (10.11.14 - 2016-11-07) [Support]

    [not loaded]    com.nvidia.web.NVDAResmanTeslaWeb (10.11.14 - 2016-11-07) [Support]

    [loaded]    com.nvidia.web.NVDAResmanWeb (10.11.14 - 2016-11-07) [Support]

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    160 Apple tasks

    [running]    71 Apple tasks

 

System Launch Daemons:

    [not loaded]    45 Apple tasks

    [loaded]    161 Apple tasks

    [running]    84 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-12-01) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]

    [loaded]    com.nvidia.CUDASoftwareUpdate.plist (2016-10-24) [Support]

    [running]    com.nvidia.nvagent.plist (2016-11-07) [Support]

 

Launch Daemons:

    [loaded]    com.aaa.windscribe.OVPNHelper.plist (2016-10-21) [Support]

    [loaded]    com.adobe.SwitchBoard.plist (2016-12-01) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]

    [running]    com.adobe.agsservice.plist (2016-10-24) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-10-26) [Support]

    [loaded]    com.apple.aelwriter.plist (2016-09-20)

    [running]    com.apple.qmaster.qmasterd.plist (2010-08-26)

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.nvidia.cuda.launcher.plist (2016-10-24) [Support]

    [running]    com.nvidia.cudad.plist (2016-10-24) [Support]

    [running]    com.nvidia.nvroothelper.plist (2016-11-07) [Support]

    [loaded]    org.wireshark.ChmodBPF.plist (2016-10-27) [Support] - /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!

 

User Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-11-07) [Support]

    [running]    com.appbox.AppBox.plist (2016-10-03) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-09-20) [Support]

    [loaded]    com.valvesoftware.steamclean.plist (2016-11-26) [Support]

 

User Login Items:

    iTunesHelper    Application   (2016-11-07)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Application   (2016-12-02)

        (/Applications/Dropbox.app)

    com.adobe.SwitchBoard.monitor.plist    MachInit   (2016-12-01)

        (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

    Mach Init items are deprecated

 

Internet Plug-ins:

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]

    FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

    QuickTime Plugin: 7.7.3 (2016-11-07)

    Flash Player: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

    Default Browser: 601 - SDK 10.11 (2016-09-22)

    SharePointBrowserPlugin: 14.6.9 - SDK 10.6 (2016-10-31) [Support]

    PepperFlashPlayer: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

    Silverlight: 5.1.50709.0 - SDK 10.6 (2016-09-23) [Support]

 

Audio Plug-ins:

    DVCPROHDAudio: 1.3.2 (2016-11-07)

 

3rd Party Preference Panes:

    CUDA Preferences (2016-10-24) [Support]

    Flash Player (2016-10-26) [Support]

    NVIDIA Driver Manager (2016-11-07) [Support]

    Perian (2011-07-23) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

       700%   Adobe Media Encoder CC 2017

         7%   Google Chrome Helper(5)

         5%   WindowServer

         3%   kernel_task

         3%   Google Chrome

 

Top Processes by Memory:

    2.43 GB   Adobe Media Encoder CC 2017

    1.68 GB   kernel_task

    1.34 GB   Adobe Premiere Pro CC 2017

    721 MB    Google Chrome Helper(5)

    524 MB    softwareupdated

 

Virtual Memory Information:

    22.27 GB  Available RAM

    12.50 GB  Free RAM

    9.73 GB   Used RAM

    9.77 GB   Cached files

    0 B       Swap Used

 

Diagnostics Information:

    Dec 4, 2016, 12:13:35 PM    Self test - passed

    Dec 3, 2016, 01:26:09 PM    /Library/Logs/DiagnosticReports/Adobe Encore_2016-12-03-132609_[redacted].hang

        /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/MacOS/Adobe Encore

    Dec 3, 2016, 01:22:20 PM    /Library/Logs/DiagnosticReports/Adobe Encore_2016-12-03-132220_[redacted].hang

    Dec 3, 2016, 09:58:05 AM    /Library/Logs/DiagnosticReports/QuickTime Player_2016-12-03-095805_[redacted].hang

        /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player

    Dec 3, 2016, 07:58:25 AM    /Library/Logs/DiagnosticReports/Kernel_2016-12-03-075825_[redacted].panic [Details]

    Dec 3, 2016, 07:32:31 AM    /Library/Logs/DiagnosticReports/Adobe Media Encoder CC 2017_2016-12-03-073231_[redacted].cpu_resource.diag [Details]

        /Applications/Adobe Media Encoder CC 2017/Adobe Media Encoder CC 2017.app/Contents/MacOS/Adobe Media Encoder CC 2017

    Dec 3, 2016, 05:53:39 AM    /Library/Logs/DiagnosticReports/Kernel_2016-12-03-055339_[redacted].panic [Details]

    Dec 2, 2016, 11:08:02 PM    /Library/Logs/DiagnosticReports/Kernel_2016-12-02-230802_[redacted].panic [Details]

    Dec 1, 2016, 12:29:14 PM    /Library/Logs/DiagnosticReports/Kernel_2016-12-01-122914_[redacted].panic [Details]

    Dec 1, 2016, 11:36:39 AM    /Library/Logs/DiagnosticReports/Kernel_2016-12-01-113639_[redacted].panic [Details]

    Nov 30, 2016, 12:12:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-11-30-121207_[redacted].panic [Details]

    Nov 21, 2016, 01:57:07 PM    /Library/Logs/DiagnosticReports/Kernel_2016-11-21-135707_[redacted].panic [Details]

    Nov 3, 2016, 11:43:43 AM    /Library/Logs/DiagnosticReports/Kernel_2016-11-03-114343_[redacted].panic [Details]

 

Files deleted by EtreCheck:

    Dec 4, 2016, 12:25:58 PM - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist

 

1080p 30fps vs 720p 60fps

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I'm planning to shoot some b-roll clips and I can not decide which resolution to pick for my slow motion b-roll clip. 1080p 30fps, slow it down then use optical flow, or go with 720p 60fps and just change the frame rate. The main video is going to be a hyper lapse from images I've taken. 

Last second of clip's audio missing

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I've contacted Adobe support about this as we have purchased this service, and they stated it is a known issue. However, I find it boggling that this can happen and that Adobe is actually recommending using Handbrake to solve it by transcoding all files (Yes, this is actually the workflow their paid support recommends now as they haven't been able to solve this issue!). This was a problem that I never had until the 2017 release. I shot and edited an entire feature using the same camera (GH4) that Adobe is now saying isn't compatible with Premiere.

 

So the issue is this: When ever I import files from the GH4, the last second (down to the frame) of audio is missing, even though it plays in VLC. Has anyone else had this issue and what is a work around you use on this? I'd also love to hear from Adobe on this as it is completely unacceptable to remove support for newer cameras and screw up projects and workflows. The rep made it sound like this was a common and known issue but I've been having this problem across two different workstations for a couple months now.

Multicamera: Is there a way to insert and sync a new video after sequence creation ?

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After years of shooting multiple camera angles frustratingly tying to edit them together in post afterwards I'm just learning to use Premiere's multi-camera feature. Everything looks good so far, but in the middle of making camera switches I remembered that later in my project during the church service I had shot a short third angle clip on my DSLR. Is it possible to include additional videos/angles synced up with the cameras already synced in the multi-cam ? Or do I have to bite the bullet and remember going forward to include all my camera footage/angles ?

 

 

Thanks in advance !

Audio export setting for YouTube / Vimeo... scary stuff!

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OK, I've been going to town on researching this matter all day.

 

Audio for film has always, traditionally, been at 48k - whilst CD's and digital music, generally, at 44.1k.

 

Now... YouTube used to only allow 44.1k audio on upload - as did Vimeo... Of course, they sorted this out and started to accept 48k. All fine so far.

 

However... whilst YouTube and Vimeo accept 48k - they apparently down sample to 44.1k for their videos. And so this brings up a very important point!!!!

 

I know of people (and I was about to do the same) that when editing music videos; always receive the audio master of the song, as a 44.1k file (usually 24 Bit 44.1k)... some people have been upsampling to 48k, as that what they assumed was the video standard... only to have the video service downsample to 44.1k for streaming! The point being that: two needles sample rate conversions have taken place!!!!! Resulting in poorer audio.

 

Is this a widely known fact? As I have found little to nothing about this online and I feel it needs making clear. For anyone editing music videos, especially.

 

Have I got any of this wrong - or does anyone have anything to add to this??

Multicam help.

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hi guys, just a quick question,

tommorrow im filming a dance show and am planning to edit using premieres multicam feature. I will have one continuous camera, recording the full show, alongside three additional cameras which are limited to filming in 20 minute segments. Will the audio matching of premieres multicam allow me to have one continuous camera with several other cameras cutting in and out at different points using only one sequence.

need some answers!!!

thanks,

ethan


Premier Pro sequence showing blank in After effect as composition

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I have always used the feature of "Replace with After effects composition". I had no issue before, but now every time I open a sequence from PPCC to AACC, nothing shows on AA ( I can see the composition name/type in AA) but the timeline is empty as well as the view panel.

I have uploaded a gif image, it shows what is really going on.

PS both software are of same version and up to date.

Link:  http://g.recordit.co/NISeRQYCFN.gif

Source Monitor changes content

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Hello!

 

Following  don't understand.

If I load a clip into the source monitor and switch to another sequence in the timeline window,

sometimes the source monitor switches to another clip.

I don't get a rule out of it, when this happens.

 

Can anybody explain it to me?

 

Thanks.

 

Martin

Can't Drag Effects into Timeline.

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Dragging and dropping effects is not working in premiere Pro. When I try to drag and drop an effect I get a hand icon with a do not pass sign. Any help would be great.

Clip is silent after cutting but audio still appears to be there??

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So I'm having a really strange problem, and I've googled around but haven't found ANYTHING close to my issue anywhere, so..

 

I have a clip - video is fine, audio is playing, everything is good!

adobe1.JPG

 

But when the clip is cut, everything is fine BEFORE the cut, but everything is silent AFTER the cut.

adobe2.JPG

 

It looks EXACTLY the same - the audio track is still there, it's not muted, and the audio is still fine BEFORE the cut. But for some reason there is no sound after the cut. I have NO IDEA why this is happening and am desperate for answers.

 

Thank you!

Premiere Pro 2017 trial crasshes

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I used to use Premier Pro in win 8.1 pro without any issues.

After the Win 10 update I had to reinstall it all, and it seemed to work OK.

I got a further upgrade today and PP crashes every time I click anything, like New Sequence, or a video file already loaded via drag and drop.

There was a YouTube solution to this, only with a different Graphics card. AMD
I have a Nvidia Strix GTX650 4G memory GPU.

i7 4770K CPU.

24 G ram memory.

Back in 8.1 PP was able to use the CUDA cores to speed up encoding by about 50%.

I have "tested" other apps that can use GPU acceleration and they all seem to be working fine.

So, the issue is specifically with Adobe Premiere Pro (2017 trial).

I installed the try, incidentally, after Premier Pro 8 started crashing, thinkng that maye a newer version was Win 10 compatible.

No go though.

Newest PPro saved file replaced by older version & disppeared from recently opened files

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Hi, I have the strangest thing that is going to cost me a client if I dont fix this...

This morning I finished a video in Premiere that was saved in its proper location.

This afternoon the client called asking for one last change, so I openend Premiere and... the file wasn't in the Recently Opened filetree..

The other project are there however. Its just this one project.

I checked the folder in Windows: the file was there, but it was yesterday's version. Also me auto-save files were gone.

 

Does anyone have a clue what is going on? I thought it might be Windows Backup pulling a trick, but the other files on the same drive haven't changed...

 

I hope someone has an answer!

 

Cheers.

Missing video in Instagram Live recording

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Recently, Instagram lets your save the video after doing a live stream. This recording plays fine in video players, but after importing into Premiere Pro there is no video, just audio. I already tried clearing/renaming my Media cache, but it seems to make no difference.


A/V sync

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Hi all,

 

I'm editing and converting an old TV movie in PP. I have VOB files as source. The audio on VOB is fine. When imported into Premiere Pro, the video lags but it's inconsistent and making my editing job stressful and difficult. When I export, the opposite happens, the audio lags significantly.

 

Help?

Certificate in Premiere Pro CC (Cyprus)

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Hello my name is George and i am from Limassol Cyprus ,
i want to make a certificate in Premiere Pro CC but i am little bit lost in your site.

 

Can you help me ?

Premiere and Media Encoder stopped working

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I have tried multiple version of Premiere and Media encoder and am having an issue with them once I try and either export or encode.   I get a random amount of time or percent into the encoding process or exporting and it eventually says "Adobe (premiere/media encoder) has stopped working"

 

The issue started occurring when I got a new video card.   I got the AMD RX480 video card. 

 

I have read a few other places that it might be the video card that causes this issue.  So knowing that I have tried many things that don't involve me getting rid of my new shiny video card.

 

I have tried on Premiere 2015 and 2017 of these programs.

 

I have tried the following things solutions:

 

  • Uninstall/reinstall drivers (both through windows update and AMD website)
  • Tried encoding without drivers (successfully encoded once on a very short video)
  • Uninstalled and re-installed all adobe programs
  • Ran the driver cleaner that AMD and Nvidia have to remove all traces of drivers and software.
  • Clean installed Windows 7
  • Clean installed Windows 10
  • Turned off Anti-Virus
  • Cleared cache files for adobe

 

I have never had an issue with any adobe programs in the past.

 

But I can't seem to get past this error and it is driving me nuts!

 

Any help that anyone can offer would be great!

Squeeze preset not using In and Out Points on the timeline Premiere CC 2015

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I have created a x264 preset in Squeeze 10 on the Mac. Our VOD staff prefers to use x264 as opposed to the MainConcept h264 built into Premiere. We export snippets of video from the timeline using in and out points for Articulate Presenter and Storyline projects. When I select the x264 squeeze preset in the Export window of Premiere, it only exports from the beginning of the timeline and ignores the in point. Sorenson says the only solution is to create a new timeline, paste the snippet of video there, and export from the new timeline. I was wondering if there was a workaround for this, or if the In point is acknowledged in CC 2017? If there is no workaround, what is the best way to use x264 directly out of Premiere?

getting windows error message when tring to open Premieir Pro CC2017

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getting windows error message when trying to open Premiere Pro CC2017 first time after download completed

can find why

i have win7

please help

Einat

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