Quantcast
Channel: Adobe Community : Discussion List - Premiere Pro
Viewing all 105668 articles
Browse latest View live

When shooting in 4k and editing in 1080p timeline , what should i export?

$
0
0

i noticed that when i edit a 4k video in a 1080p timeline , i have alot of options to export, i want to keep the best quality as possible

so should i export at 1080p? or still at the 4k export, i noticed that when i export it in 4k , and upload to youtube it says 1080p60 , and i shot everything in 24 frames, and the quality kinda suffers,  in my opinion on my 4k monitor nativly playing back on my media player it looks extreamly good, what are your thoughts


Marker duration hotkey

$
0
0

Is there anyway when opening up a marker properties to jump to change the duration without physically clicking on it?

Screen Shot 2017-06-23 at 2.48.15 PM.jpg

GH5 Playback issue after 11.1.2 Update

$
0
0

After updating Premiere on June 13th with the 11.1.2 update GH5 10 bit 4K files now play properly in Premiere, however, there is an issue when changing the playback resolution. If the playback resolution is set to anything other than full then the playback does a weird scaling thing once it has been initiated. For instance: if playback is set to 1/2 or 1/4 resolution as soon as you press play the viewer which is set to fit will change to playing only the left-hand corner of the 4K image at 100% size in the viewer. So you just see this one section of the video which is no longer playing as though fit to the viewers size. Then once you stop it from playing it reverts back to being fit into the viewer. I tried on both my Mac Pro as well as MacBook Pro and had the same issue.

Premiere ignoring system volume

$
0
0

Hey guys,

 

Been having this issue on a specific workstation at my work, and it's been causing issues with mastering. I already did some digging, and the closest forum post I could find is this one, but it's not quite the same thing, and was never solved.

 

Essentially what's happening is Premiere will jack the audio on my computer way up when playing clips or sequences. When I go to change the system volume, Premiere gets changed drastically. For example, my system will be at 30 and Premiere will be painfully loud. I'll change it to 25, and Premiere will be much quieter. Even after I change it back to 30, all audio is significantly more quiet than it was originally, meaning (I assume) that Premiere is actually following system volume now.

 

I'm not quite sure what triggers this override of system volume, but it seems to happen when I open a new clip or sequence, and sometimes during editing a sequence. It's a simple matter of dropping the master volume while editing until export, but there's no way to do the same thing universally when sorting through raw footage.

 

This issue means I can't reliably sound mix my sequences, and have already run into issues of the video not sounding how it should. It's a pain because this station is the only one with the problem, but it also has the newest version of Premiere, meaning I can't bring it to a working station. Any thoughts?

 

Capture.PNG

Capture2.PNG

I have added a closed caption subtitle and it is not showing up on the sequence display while it runs,

$
0
0

I have added a closed caption subtitle and it is not showing up on the sequence display while it runs, are there any solutions for this issue at hand?

 

 

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum by a moderator]

[A moderator also edited the title for brevity and moved the long title into the body of the message]

Adjustment Layer Turns Video Black

$
0
0

Last night I started working on a video Ive been working on for a couple of days. I already had been working on an adjustment layer the day before and it was working fine. I decided to change my color correction on the adjustment layer. When I proceeded to do so on the layer, it turned my whole video black and it also starts to glitch.

 

I updated the program and restarted it several times. It would work for a minute or two then turn black again.

 

This issue is really started to aggravate me. If anyone could give me a solution to this issue without me having to redo the entire video or anything like that I would really appreciate it.

 

Thanks,

Brooke

audio scrubbing and MC Transport

$
0
0

Anyone know how to get the audio scrubbing to work with the Transport's Jog control? I really need this.

No Audio in Source Monitor

$
0
0

New to CS5 from FinalCut:  I've looked, I've searched... people have posted and discussed around it and later said they figured it out, but I can't seem to find a simple and straightforward answer to the question, as rudimentary as it may be, Why can't I hear audio from the source monitor?

 

Yes, there's audio on the clip.

 

I can hear the audio when I drag it into the Sequence, no problems.

 

I can see the audio if I select Output>Audio Waveform

 

I can see the meters working when I play the sequence.

 

Why am I not hearing the audio whenever I play a clip in the source monitor?

 

Thanks in advance for a  simple and direct answer.


MP4 Editing on MacBook Pro (2016)

$
0
0

Hey fellow creatives,

 

Back in January, I purchased the 13' 2016 MacBook Pro with Touch Bar. I spent close to $3,000 on this laptop, and I specifically purchased it for video editing. Every possible specification on the laptop has been maxed out. I've got 16GB of RAM, a 1TB SSD, the best i7 processor available, and the highest end graphics that Apple included in that model.

 

When I purchased it, this machine was going to be my main editing rig. Since I was a Final Cut Pro user at the time, it was perfect. 4K rendered quickly, I didn't have to use proxy media, and export times were a breeze. Since then, I have made the jump to the Adobe CC suite, and have had nothing but trouble. I'm hoping you all will be able to help me out.

 

I shoot on the Sony A6300 for most of my videos. The files are .MP4 files, and I typically shoot either 4K at 24fps or 1080p at 120fps. When I bring them into Premiere Pro CC 2017 (I'm using the latest version), the videos are almost impossible to work with. Scrubbing the timeline is extremely laggy, playback is awful in every project, and even when I have my settings at 1/8 (for 4K) and 1/4 (for 1080p), the issue is not improved.

 

I have found a temporary workaround, but it is cumbersome and I can't keep filling up my external drives. What I have managed to do is take the .MP4 files from the Sony A6300, run them through Adobe Media Encoder, and transcode them to ProRES, resulting in huge (sometimes up to 500GB) .MOV files, which I then import to Premiere Pro CC. If I edit with these .MOV files, Premiere has no issues, and I can productively work on my projects.

 

I thought that for some reason, my expensive hardware was at fault, and to test this, I used Bootcamp to install Windows 10 (64-bit) on my MacBook Pro as well as the primary install of macOS Sierra. To my surprise, working with the .MP4 files in Premiere through the Windows OS was smooth, and provided the same performance as the .MOV files on the macOS install.

 

Since the hardware is obviously not at fault, it has to be software / driver related. Is there a solution (besides creating proxy media or encoding to .MOV) for Mac users? I have a lot of projects to complete and do not have time to be transcoding hours of footage.

 

If any of you have experienced this issue when working with .MP4 files in Premiere on a Mac, please share your advice or workflow. Thanks for the help in advance.

Mercury Playback Engine greyed out

$
0
0

I updated to the latest Adobe Premiere Pro CC 2017 11.2 version on Wednesday and now the Mercury Playback Engine is greyed out with Software Only as the choice. It's fine in all other applications. I checked Media Encoder and GPU/Mercury Playback is ok. Everything was working fine on Tuesday before the update. I am running a NVidia Quadro M6000 card 12 GB of VRAM on a HP Z820. The other weird thing is during the previous upgrade of 11.1 I ran gpusniffer to show a coworker how to use it to troubleshoot issues and it showed my card and all the correct info under GPU Computation Info. Now after the 11.2 update, it shows my card but says Did not find any devices that support GPU computation. I know Premiere runs this before it opens. I tried the latest NVidia drivers. Deleted out my media cache and preferences. I keep going through the posts and it seems like this is an issue with 11.2. I also keep going back to the GPUSniffer program. When I run other GPU stats programs my card is fine. Its also working fine within Media Encoder. I can uninstall and go back a version of Premiere but I'm hoping there is a fix without having to go through a uninstall/reinstall.

 

HP Z820 Workstation 2x E5-2643 Quad Core 3.3Ghz  16GBDDR  NVidia M6000 12GB VRAM (R375 U8 (377.48)  WHQL)

 

Windows 10 64bit

Remove Attributes Bug?

$
0
0

Hey guys,

 

Ever since I upgraded to the latest version of Premiere (both on my Macbook and PC) I've noticed a bug (i'm hoping it's a bug!) with the Remove Attributes Options.

 

Previously, when I clicked Remove Attributes, Motion and Opacity were ticked by default.. However now they're unticked.. this may not sound like a big deal but it adds a lot of time onto my work day as I use Remove Attributes a lot.

 

I was wondering if this was deliberate? if so, why? Is there a way to change the defaults?

 

Thanks!

 

Ben

Missing projects post update.

$
0
0

I hadn't used Premiere Pro CC in a little while and it that time I updated the app.  Now all of my past projects are missing and I do not know where to find them and recover to continue working on them.

I would greatly appreciate any help.

 

Thank you.

Sound in premiere pro cc

$
0
0

Hi,

 

I have problem with the sound in Premiere Pro CC. When I listen to the video in premiere pro, the sound is there, but when I try to put the video file (including the sound) on the timeline, the sound doesn't follow. And its also impossible to just get the sound separate. Whats wrong?

Experience with Radeon Pro 580 with 8GB video memory GPU in new 27-inch iMac?

$
0
0

Is anyone out there editing on a new 27-inch iMac withan AMD Radeon Pro 580 GPU?

 

I'm researching to upgrade an edit system. Going PC is not an option, and I am focused on finding a solid mac platform for HD and 4K editing.

 

While Apple is getting ready to release an iMac Pro and new Mac Pro later this year, no specs are available. The best stop gap measure I can come up with is to explore purchasing the currently available 27-inch iMac. Sadly, the GPU offering is not listed here: Adobe Premiere Pro System Requirements

 

Does anyone have personal experience with this GPU and Premiere?

 

Or Adobe can you chime in? Has this GPU undergone any performance testing?

 

Thanks!


Lindsay

Color shift between play and pause.

$
0
0

Hey All,

 

I have seen this issue posted by a couple people but it doesn't seem like anyone has a solution.

 

I am having a slight but very noticeable magenta shift when I playback in premiere.  While subtle, it makes it almost impossible to color correct and grade because once you think you have your color dialed in it will change as soon as you hit play and then change back when you hit pause.

 

So far this problem is occurring with Prores, DNxHR and Cineform files that I know of. I transcoded some files to H.264 and they appear to be unaffected by this bug along with AVCHD files.  I am using the latest 2017 version of Premiere and there is no change to the issue if I switch between GPU and software video rendered.

 

Is anyone else having this problem?

 

Thanks.


Magenta Shift while playing

$
0
0

I've been having an issue when previewing clips in Premiere. I will play a clip and the whole image will shift slightly magenta, and when paused it shifts back slightly green. This also happens when adjusting any color setting.

 

Files were shot on the BMPCC in ProRes LT, and HQ.

Editing on Windows 7 64-bit,

32 gb Corsair DDR3 RAM

EVGA NVidia GTX 770 4gb

Premiere is on a Samsung SSD and footage is on a 2TB HDD.

 

 

Both of these forum posts seem to be having the same issue but the problem identified in them are different than mine.

Dual monitor and color issues

Color Shift When Playing. (Cineform)

Dual monitor and color issues

$
0
0

Hey everyone,

 

So I am having several issues plaguing me at the moment but I will narrow it down to the two most important ones to me.

 

specs:

Windows 10

Sandisk SSD (for software only)

intel i7 - 6700k

AMD R9 390 (8GB)

MSI Z170A Gaming M7 Motherboard

16GB DDR4 Ram (corsair Vengeance - 3000MHz)

Premiere Pro CC2015.4

 

1. Dual Monitor issues

I can only partially run two monitors when using Premiere. Let me elaborate. My second monitor can only have a project bin if it is in list view. The moment that I try to use the larger thumbnails or view my project on the second monitor, it completely crashes premiere within seconds and never recovers. I am forced to quit through task management. Even if my second monitor only runs a bin in list view, it eventually crashes the software as well.

 

Originally tech support told me my issues were due to the AMD card. So I went out and purchased an NVIDIA 1070 and had the same results. I know it's probably not on the approved list yet, but it was all my local store had in stock. So I returned it and dealt with only using a single monitor. (Running premiere in Software Only mode made no difference either)

 

2. Color Shifts

When pressing play, or making adjustments of any kind, you can see the RGB levels of a clip physically change. So if the footage is paused it leans magenta, but the moment you press play it spikes towards green only to shift back when paused. No big deal right? Just ignore the green shifts as long as it settles back to the same place right? Except it maintains this behavior in the color panel thus leaving me without an accurate representation (as accurate as a common place LCD will get).

 

When I was editing on Mac I was told my problem was due to Quicktime. OK, I could buy that. But quicktime is not installed on my windows machine so now I have no accountability for this glitch and it is not project dependent. It can start on any project created at anytime and occurs almost every time now.

 

I'm willing to purchase a breakout box and push my to a broadcast monitor for a more accurate display; however I want to be sure this will resolve my color shift issues and will not result in subsequent crashes.

 

 

Any help would be appreciated, I would love to get Adobe back to "fully" functional soon so I can ditch my mac (and fcpx) again.

Color Shift When Playing. (Cineform)

$
0
0

I'm using the GoPro Cineform YUV 10 bits to transcode my 4k footage but when the video is playing, the color of the video is shifting to a magenta gamma, even if I drag the timeline head.

Do you have any idea what would be the problem?.

 

Thanks!

Premiere Pro CC 2017 lag

$
0
0

Since i have updated to the Premiere Pro CC 2017 update, the whole software is laggy, the preview is on the lowest possible quality and is impossible to edit with as it lags so bad. And rendering previews takes about 5 times longer too. The software was completely fine before the update and had no issue's. Thanks

Premiere Audio Capture Audio

$
0
0

I want to be able to hear the audio from my capture device while it's recording. Mostly want to ensure that I hear the correct source before I record the clip. Is it possible to hear the audio through the capture window? I can see the audio meters moving, as well as the video, just can't hear anything.

 

I believe in old versions of Premiere it was possible to toggle this off and on, was unsure if that applied to CC 2017. Thanks for the assist!

Viewing all 105668 articles
Browse latest View live


Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>