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Latest Forum Threads in Premiere Pro CC

older | 1 | .... | 4884 | 4885 | (Page 4886) | 4887 | 4888 | .... | 4938 | newer

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    I was going through my typical workflow with 1920x1080 footage and while scrubbing through in the preview monitor or playing from the timeline the video would freeze. The playhead and sound would sometimes continue, sometimes not. Sometimes the footage turned to Media Pending. I would save and try to exit, the screen goes white and says not responding. All yesterday I was able to get a few clips into my timeline before this happened. I was restarting the program every 3-5 min. I also tried restarting my computer, clearing my cache, and moving the project to a different location. Today all the footage says Media Pending and the Program monitor remains black when I try to play from my timeline. And of course my project deadline was supposed to be tomorrow.

    I am still on CC 2018 because I don't have Windows 10 yet. It seems contained to this project but I'm halfway through it so I don't want to start completely over. I've tried offlining the footage and relinking it but the screen goes white and says Not Responding whenever I try. I've watched my Task Manager while working on Premiere yesterday and the CPU and Memory never got above 60% even when the program froze. And as I was writing this my computer came up with a message that it's low on memory which doesn't make any sense to me.

    I think my next step will be to try a different computer, reinstall Premiere on my machine, and maybe move all the footage to a new harddrive. Does anyone have any other suggestions? I'm near my wits end!

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  • 01/01/19--07:21: Closed Captions not working
  • Hi,


    System :

    Mac Pro Late 2013 /OSX 10.12.1 / 8C /64 GB / D700 /Ultrastudio 4K external video monitor/  Premiere 2017.0.1 V11.0


    Closed captions are not working, I can create a closed caption file, I can put it on the timeline but I can't edit the text, the caption window appears blank, there is no text in it, not even the default one that appears on the timeline and I can't add new subtitles.


    Also, the closed captions with the default text appears in the program monitor, I've enabled it, but it does not appear on my external video monitor output through the ultra studio 4K.


    Any idea ?


    I can't upgrade the system as we are in a middle of a long project.


    Thanks and happy new year.

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    I have created 3 different sequences, and placed a clip into each one. I went into #s 1 and 2, and added a dip to black transition to the end of the clip in each. When I went to #3, I was unable to add the dip to the clip in there. Dragging the transition to the clip on the timeline gave me a had with a circle + slash. Double clicking the transition wit hteh clip selected did nothing. The layer is not locked. What could be going on?

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    Hi there,

    I am manually moving a mask to track an object in Premiere Pro CC (the Mask Path does not do what I need). I have converted some Vertex points to mild Beziers. If I try to move one of those bezier points, I want to select the whole point, not JUST the bezier handles. However, each time I try, the cursor picks up the bezier handles, not the whole point. That means I have no choice but to pull the handles out of the way before moving the point and readjusting the bezier handles on each move.

    How can I get the cursor to ignore the bezier handles and select the whole point so that I can move the point, WITHOUT adjusting the bezier each time?

    If this question does not make sense, please ignore it.



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    I need to put English subtitles on a german video which is over an hour, I've been given an XML by a professional subtitling company (who we've worked with in the past and they're XMLs could always be imported by Premiere before), but Premiere will not import it into the project! I've tried importing it in all the ways I know how (File>Import, dragging and dropping and through the Media Browser), but nothing seems to work. The strange thing is I'm not getting any error window, when I try to import it, Premiere acts like it normally does with the Import Window popping up, but when it's finished there's nothing in my project! Can anyone please advise me on this issue?? Is there something I'm doing wrong? Is it something to do with the most recent Premiere update? Do I need to update my OS?


    Many thanks in advance.


    I'm currently using


    macOS Sierra 10.12.4

    3 GHz 8-Core Intel Zeon E5


    Premiere CC is the latest version: 12.0.1

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    Being that it's Christmas I'm not expecting a flood of responses, but if anyone is out there I would appreciate the help! My issue is in regards to using the crop effect to letterbox my video. It works as it should on all of my clips except the only one where I've keyframed the scale to create a zoom effect. What happens is after a few frames the scaling moves into the image passed the letterboxing I'm left without the desired effect. By the end of the clip the letterboxing is nowhere to be found. I'm wondering if there is a way to lock the position of a crop so that I maintain the same letterbox scale even when using the zooming in effect created by the scaling. Thank you!

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    There are just a few clips all next to each other where the sound stopped playing. No activity is showing up on the mixer for that clip. I check all the obvious things like mute, solo, the volume level under effects, etc., but nothing. I deleted the media cache files folder so it could all rebuild and nothing.


    If I move the audio to a different audio track it will play, but it doesn't when I move it back to its original track. So there's at least that fix, but I'd like to know what the original problem is vs. having to use this workaround.

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  • 01/01/19--10:32: Assets vs Media
  • I'm not sure if I've had this all wrong to start with but a friend of mine has an assets folder in premiere and he has jpg images, sound effects, photoshop files etc in there. I thought assests was stuff like Logos and things you make in after effects not the actual media or music. Is that incorrect? My friend even has all his video files in the assets folder

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    I started having this issue a few weeks ago, and I've tried a lot to fix it. The issue is the playback. Whenever I try to playback my timeline, it plays normally for about a second, but then starts to lag badly and sometimes freeze completely, while the audio keeps playing at the correct speed. I've tried setting the Playback Resolution to the lowest it can go (1/4), I've tried creating Proxies, and I've tried setting the RAM used for other applications to the lowest it can go. It's almost impossible to work the software with the lag being produced and I would really appreciate some help. I am not very skilled in the technical area of the software, so please try to explain things as simply as you can. If you need me to provide any additional information, I will. I am using Adobe Premiere Pro CC 2018 version 12.1.0 (Build 186). I am running a Windows 10 64 bit machine with an AMD Ryzen 5 1400 Quad Core Processor, 3200 Mhz, 4 Cores, 8 Logical Processors, 8 GB of RAM with 6.5 GB available for Premiere Pro, and a GeForce GTX 970 graphics card. Thank you!

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    Hi! Just realised I'm still on version Premiere 2014.2 (not sure why as always click updates??!) .... so I want to upgrade to current Premiere. Two questions:


    1. Are there any issues or risks I should take into account?


    I've been checking out some audio issues recently online and have read that some Premiere project audio files get lost when doing a Premiere upgrade with a big jump across versions - is there any proven and tested advice about this issue with audio files? Or any other issues with upgrading? I have several important projects that I am currently working on and it would be a big problem if the project files got disrupted.


    2. How can I ensure that my version of Premiere gets automatically upgraded?





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    Basically what i want to do is to turn this:





    into this, with a effect like the pan and zoom as if both images are getting zoomed in as a animation in pan and zoom.



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  • 01/01/19--11:27: Testversion abgelaufen
  • Hallo ich habe die Testversion von Premiere und habe ein Projekt gemacht aber als sie abgelaufen und meine Adobe Save Datei kann ich nicht in Mp4 ändern deswegen hab ich ein Projekt umsonst gemacht hat einer ne idee was ich machen kann auser das Programm zu kaufen


    [title edited by mod for clarity]

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    Whenever I export my project, premiere pro crashes as it renders audio files, help?

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    Ja es hört sich doof an aber wenn ich mein Video nicht laufen lasse sieht alles verdunkelt aus und hat Stellen wo es aussieht als läge ein Gitter drauf.

    Wenn ich es jedoch starte sieht alles schön gecolourgradet aus und läuft perfekt. Laptop:

    1070 max q

    i7 8700

    16 gb ram


    Hoffe ihr könnt mir helfen!

    Vielen lieben Dank im Vorraus!!!!


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    Gopro VR player 3.0 doesn't work.

    and when i update to Premiere Pro CC 2019, it says Gopro Vr Reframe is missing.



    i am using macOS Mojave and Premiere Pro CC 2019


    so it's hard to edit VR video these days.


    Is there any plan to update? or have solutions?

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    I need to export hundreds of short videos in 3 different codecs: Photo JPEG, Hap, and Hap alpha.

    Since AME doesn't support quicktime anymore, I am using AME CC 2017.

    Is there a way to link Adobe Premiere 2019 with this older version of AME, so when I click on "Queue" the appropriate AME 2017 is opened?



    macos 10.14.2 - Premiere (CC 2019) 13.0.2 - Media Encoder (CC 2017)

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    My renderer options are grayed out and set to Mercury Playback Engine Software Only.


    I have a GeForce GTX 1070 Ti with 8GB of memory and 2432 CUDA cores.


    Why is my card not showing up in the renderer dropdown and / or why am I getting "This effect requires GPU acceleration" when adding an effect.

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  • 01/01/19--15:59: PREMIERE PRO 2019
  • How can I start Premiere pro home page without recent open project history?

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    I'm using Adobe Premiere CC 2018. I'm having this really strange problem that just started yesterday. I have been using the same project file for over a month so I don't know why all of the sudden it's now any issue. Here is what is happening.


    When I right click on the current sequence I'm editing in to duplicate it the entire program temporarily freezes with
    (not responding) in the top menu bar. I'm on Windows 10 PC. If I wait a while it will finally pop up the right click menu but then when I go to select duplicate it will freeze again and then the program crashes closed. I've restarted the computer 3 times so far.



    I then tried several solutions such as creating a new project and importing the sequence into that new project and the same problem happens. I then stumbled upon that if I first close the sequence I'm using I can right click it just fine but it still takes about 1-2 min for the thing to be duplicated.


    What's really weird is that other sequences in the original project I can right click just fine and duplicate except the current one I'm working on regardless if it's imported into a new project or not.


    Anyone know what the issue is?

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    Tried different setings, always poorer after rendering.  terrible quality and shows the green lines and footage. same thing on RUSH.


    If I add a photo to the composition it always has lines.  Help?

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