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Some videos won't import into Premiere while others (of the same type) do

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Hi there,

I'm having some issues trying to ingest files into my project. They're all MXF files shot either on the Sony FS7 and FS5. When I ingest the various card folders into premiere, some will load just fine while others won't even show up. I have this issue with files from both cameras. Any idea what could be causing this?

It happens on both version 13 and 12 of Premiere.

I'm running a 2017 iMac Pro with Mojave and

2.5 GHz Intel Xeon W

64 GB 2666 MHz DDR4

Radeon Pro Vega 64 16368 MB


premiere cc 2019 crash

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so i got a new laptop for christmas and downloaded my adobe products i've bought, they worked then but now when i try to start a new project it keeps crashes as soon as it loads the project layout and such.

again this is a new laptop so i havent downloaded anything other that cc, chrome, discord and steam.

and its not just premiere either, its audition, animate, etc.

i just want to edit videos dang nabit.

i just want to know what is happening and how to fix this problem

please help and thank you.

Loading ImporterQuickTime.prm

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Please Help! I cant do my jobb without this program up n running asap.

 

PC

Windows 10

NVIDIA 1080

 

Have tried:

- restarting computer

- reinstalling Pr

- reinstalling Quick time

- updating drivers on grafic card

- deleting temp files

- launched while holding shift+alt

- right click "open as administrator"

- created new user to open Pr from

 

Have read tons of forum threads on exactly this topic, some mentioned below, but NOTHING seams to work.

ImporterQuickTime.prm 

Re: Premier stops at "Loading importerquicktime.prm" and pops up the following error: "A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Premiere Pro CC stalls at - ImporterQuickTime.prm - "Unable to find any capable video play modules"

Premiere Pro stuck on ImporterQuickTime.prm when starting up

 

Please HELP!

Problems Syncing Premiere Workspaces

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Hi all,

 

I edit on a MacBook Pro both in standalone mode (when out of office) and plugged into a 4 monitor edit suite. Here is how I have set up my workspaces:

Screen Shot 2019-01-03 at 12.29.41 pm.png

And here is how they display in Premiere:

Screen Shot 2019-01-03 at 12.29.54 pm.png

That's all fine. (Okay, not fine - I would much rather have separate user settings for my mobile and desktop editing setups as I can in Avid, but that's a whole other problem...)

 

The PROBLEM is, when I open Premiere up next time around, I always get this:

 

Screen Shot 2019-01-03 at 12.28.33 pm.png

Screen Shot 2019-01-03 at 12.23.16 pm.png

My workspaces are all still there (sort of) but they have been shifted to the overflow to make way for Premiere's default workspaces which I had deleted. I have tried syncing up, syncing down, syncing by logging in as a new user...is there something I am missing or is this a bug??

 

As someone who swaps between a laptop and a 4 monitor edit suite setup, it is VERY frustrating. The saving grace is that my hotkeys still work (I have them set up on the numbers 1-9...for some reason you can only assign 9 workspaces to hotkeys). As far as I can tell, all other elements of my settings are syncing fine, it's just this.

 

Any ideas on how to stop this from happening?

 

Thanks!

fading in/out of a scrolling text on screen

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Hi all,

Does anyone know if it is possible to fade a scrolling text in at the point that it appears in the scroll? I don't mean cross dissolve the whole text.

Also is there a way for the scroll out to also happen earlier than the top of screen?

Basically, this is what I am trying to do, imagine a box in the middle of the screen where the text is fading and scrolling in from the bottom and fading while scrolling at the top.

thank you

Videos getting corrupted?

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I can't play the videos when I press play in the preview tab. When I import a video it turns the video green and adds green lines.

 

 

Screenshot (18).png

Video import is truncating some of the video

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I have a video that is 2.39 sec. I created the  video on my iphone using the video utility that record the screen. When I download the video my desk top I can view the entire video perfectly fine in window media layer.   However, when I import the file into adobe premiere the file becomes 133 secs long shorter and truncates the the video. Do you ever see this happening?  Do you have any idea why.    Dropbox - test.MP4

 

Here is a copy of the video  Again, why am I have this issue. now when I upload it in premiere 2019 it seems to import correctly

when I import it into 2017 it does not.   Any reason why this is happening?

Premiere choppy playback w/ iPhone 1080p mov files

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I have been experiencing a lot of issues as of late playing back 1080p mov files (generated by iPhone XS Max) with Premiere. Specifically, the mov videos would play back in all players in Premiere for the first 5-10 seconds or even play all the way through until the last 5-10 seconds. The problem worsens if more mov files are added. I wasn't able to find much info and solutions to Premiere users experiencing choppiness with 1080p movs - I read about users experiencing choppy playback with 4k and use proxies to get around this. I haven't tried this yet but don't recall having these issues before until the last couple months.

 

Anyone else experiencing these issues and can provide some direction?


Can't Export Video, Error Code: -1610153855

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Just finished editing the first video I made in Premiere Pro, and the first time I exported in AVI, and it worked, but it was in 480p.  I switched it to H.264 and now I get this odd error.YndIxsu.png

PREMIERE PRO 2019

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How can I start Premiere pro home page without recent open project history?

Premiere Pro and After Effects crash on startup. Tried everything.

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PC Info:

CPU: i5-7500 @ 3.4 GHz

RAM: 8 GB DDR4

GPU: GTX 1050 Ti

 

CC Versions:

Premiere Pro: 13.0.2.38

After Effects: 16.0.1

 

The Problem:

Premiere Pro errors at "Loading ImporterQuickTime.prm" with the message:

^1 could not find any capable video play modules. Please update your video display drivers and start again.

Sometimes it says "^1" at the start, but sometimes it's just a blank space.

(Screenshot: https://i.imgur.com/0a3TKil.png)

 

After Effects hangs at "Initializing MediaCore" for a few seconds, then crashes with no error message. I get the Adobe Crash Report dialog, and have submitted crash reports.

Sometimes I do get the crash report dialog, sometimes it just hangs for a few seconds and quits.

(Screenshot: https://i.imgur.com/lmnyawY.png)

 

Attempted Solutions:

I have:

  • uninstalled and reinstalled both Premiere Pro and After Effects multiple times;
  • updated, uninstalled, and completely reinstalled my GPU drivers;
  • used the Creative Cloud Cleaner Tool on Premiere and After FX;
  • started Premiere Pro with Administrator permissions; and
  • created a new user account, to no avail.

I have not:

  • reinstalled Windows. (I want to see if there are better options before I go through all that trouble.)

 

So:

If anyone has had this problem and solved it, or knows anything I can do to potentially help the problem, please let me know! I'm willing to do just about anything. I don't want to reinstall Windows unless I absolutely have to.

 

Thank you in advance, community!

13.0.1 Corrupt Audio Files

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Hello,

 

I opened my project this morning to find audio files on one of my sequences corrupt. I cannot relink the media, and I troubleshooted the issue with an Adobe rep, who seemed to give up. We tried moving the media to a new location, changing the name of folders in the ~/Library, and trying it with different versions of the software. Has anyone else had this issue? This is the second time this has happened at our agency since we updated to 2019.

Premiere CC2019 No video playback, weird crashes since 13.0.1 update

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Hello,

 

I've been working with the CC2019 13.0.0 version of premiere succesfully since its release. I'm on an iMac with HighSierra 10.13.6 installed.

Last week I updated to the 13.0.1 version and encountered severe problems:

 

Problem description:

I immediatly noticed that I couldn't get any video playback in any of my existing projects, nor in newly created ones.

The Project preview window stays either black, or grey, I get no audio playback either. In converted projects the source window also isn't showing anything,

in newly created projects it's working as usual.

 

When placing an object in a newly created project's timeline, I get the following error:

 

A low-level exception occurred in: Adobe-Bereiche (Transmit::CreateInstance)

 

Also Premiere is crashing everytime when I try to quit and I have to hardquit it.

 

Attempted fixes:

I've tried resetting preferences, changing software acceleration and also reinstalled Premiere CC2019. Rightnow I downgraded back to version 13.0.0 but that doesn't change anything. My older version of CC2018 is still working (luckily). I can't reinstall the whole CC rightnow due to time issues and projects that need to be finished.

I'm using a clean Premiere Install without any plugins or third party software.

 

I tried googling the above symptoms and it looks like the Transmit tool is connected to third party software, which I don't have any installed though.

It also seems like nobody else has this exact problem according to my research.

 

Maybe someone here can help me out. If you need any additional information, I'll provide it.

 

Best Wishes

 

Lennard

LUT lost between Mac and Windows

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I have a premiere file that was developed on a Mac.  When I moved this file and all of its components to a windows machine, everything worked fine except for the video was just a white and red checkerboard in my program window.  I discovered that the LUT effect that had been applied no longer worked.  I basically had to go in and re-apply the LUT effect to every single clip and copy all of my lumitri settings over.  This was not just a LUT from the drop down, but a LUT effect from the presets.

 

Is there a way to fix this easily?  Seems like quite the oversight.

Export Icon Missing Premiere Pro CC

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I have edited my video and am trying to export it.  In tutorials it references an export icon that is supposed to be in the options but there is no icon.  I also got the free trial and then immediately purchased the product.  I'm wondering if it is missing because I had the trial or it not, is there a work-around to export?

 

Thank you.


Adding Photographs to Stereoscopic (3D) 360 Video Footage

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Salutations creators, so I'm trying to add renderings of a what a location will look like to stereoscopic VR footage of that same location the way it is today. However, well, an image is 2D and monoscopic. The closest I've come is using the "VR Plane To Sphere" effect, but it still doesn't line up properly on both halves, top and bottom. I have it lined up perfectly where I want it on the bottom (right eye) with the roof lines of the buildings, but it doesn't line up on the top half (left eye). If you'll notice in the attached screenshot, the top half rendering needs to be higher. More distance needs to be between the top and bottom renderings, but there's no control for that. Any ideas on how I can achieve this?

 

rendering-test-1.jpg

Titles for Bible Verses

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I currently use Premiere Pro to edit our church sermon videos each week.  When the pastor reads a bible verse, I create a title of just that verse and drop it over the video so people watching the video can read along.  Currently, I just manually copy and paste each verse from an internet site into each title.  Does anyone know if there is an easier way for me to do this?  I'd like to have a product that gives me a title for each verse in the bible, and then I could just reach in and pull what I need each week.  Otherwise, I'd like to find a way to automate this task to make my own product.

selecting the h.264 format crashed Premiere when exporting

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Hi All,

 

I am new to Premiere but I am not a layman when it comes to IT.  This has had me scratching my head for 2 days now.  I have searched on the forums and the interwebs for a solution to this problem and found that others had this same problem but none of their solutions helped me.

 

My Specs

Adobe Version: CC (Latest)

OS: Windows 10

Gfx Card: Nvidia GeForce 980Ti

Memory : 24GB

CPU: Intel I7 3770K

HDD: Solid State

 

I have tried the following:

 

  • Checked the Crash log but it's greek to me as I am not familiar with Premier Pro.
  • Tried selecting "Mercury Playback Engine Software Only" but crash still occurs
  • Tested all other formats and they work fine.  Even the H.264 Blu-Ray works but not H.264
  • Tested with a blank project thinking it might be something in the project itself...same thing.  still crashes
  • COMPLETE reinstall of latest Video card Drivers after removing the current drivers using driver sweeper.
  • Ran a scannow /sfc to check for corrupt system files.  No problems found
  • Ran DISM.exe /Online /Cleanup-image /Restorehealth to check for corrupt files - No problems found
  • Removed all and any other video editing softwares
  • Removed all other codec packs that I had installed
  • Multiple reboots in-between all this
  • Ensured that there were no outstanding Windows Updates
  • Checked the BIOS firmware for my mobo and my Gfx card.  all up to date.

 

I'm at a loss.....

 

PlEaSe can someone assist?  I cannot export my video using H.264

 

Thanks in advance.

Adding iPhone video trouble

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I am a rookie and working on my first video. I have imported some videos shot with my iPhone. When imported, I can preview them just fine. Both video and audio play. When I go to drag and drop, it will only allow me to drag the audio. I have not found anyone else with this problem and it seems strange that it can be previewed but not added, so I am hoping it is a quick fix. All help appreciated

Make all audio the same level

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Hey folks, new editor here. I have an audio clip with parts that are too quiet, and parts that are too loud, is there a way to make ALL OF IT around the same level, let's say -3dB? I have been doing it so far by splitting and adjusting the rubber band or the audio gain on each section, but there has to be a better way... right?Audio help.png

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