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Imported objects have incorrect times (lengths)

April 14, 2017, 3:15 pm
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Hi. My son has a subscription to CC and started editing a video project for me in Premiere. I needed to take over but I have CS6, not CC. We found that exporting the project as XML and then importing into Premiere CS6 works, except that I have discovered, after putting in several more hours of editing, than the lengths of the objects in the project window (all of which were in the original CC project and therefore part of the XML import) are wrong, except for the main sequence.

 

Surely there is a way to cause Premiere CS6 to refresh / update / re-scan the objects to correctly update the times? This is not just a cosmetic issue to me -- I now want to add an item from the project window a second time (without adding a second copy to the project window) but when I drop it onto the timeline, Premiere thinks it is waaaaay shorter than it actually is.

 

Thanks,

 

--Kent

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same file as original, but says file type does not match

April 14, 2017, 3:49 pm
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The premiere file I'm editing on was created on a different device but the original clips were copied from the one I'm now trying to use. The and MP3 and some .MOV files can be located:

However, when I try to locate some of the .MOV and .MTS files it does not let me use the clip, saying that they are not the same file type, even though they are the same video copied from another.

I successfully located the same files onto another device last night, which was not the same one used to create the premiere file, but when I tried to do it on this laptop after purchasing a subscription for Premiere, it does not work so I am slightly confused. I hope this makes sense. Is there any way I can resolve this issue & use these clips?

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Help with slow motion and fps problems

April 14, 2017, 3:48 pm
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Hey all,

 

 

I've been asked to edit some footage shot by someone else that seems to have been shot in a way I'm not familiar. Now I shoot primarily on a Canon 70D and @ 24fps. When I decide a shot will be slow motion I switch to 60 fps so it's smoother when I edit in post. Not being an expert this is how I do it. However the footage I have seems to have a timebase of 23.98 or 24 and with a Frame rate set to 60FPS.

 

 

As a result everything when played on a video player or in premiere is already in slow motion. Biggest problem is there's a lot of light flickering due to this and if I try to reinterpret the footage it doesn't look quite right. Is there a way to fix/convert these clips to get rid of said flickering or bring them up to regular 24 fps without slow motion? I hope I'm making sense. lol

 

 

Thanks!

 

 

Jason

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Why does not lift button and extract button work ?

April 14, 2017, 2:05 pm
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I have windows 10 64Bit and adobe premiere pro 2017, I have two enquires which I need their answers please: according to the uploaded video

 

1- why does not the extract button and lift button work according to the video. ( see the video below )

2- in windows, you must press (Alt key + Delete ) to perform the extract action, but I can not carry out this , but when I press ( shift key + delete ) the extract action work, Why please ? (see the video below)

 

 

https://www.youtube.com/watch?v=WZPDN0BeOcw&feature=youtu.be


thank you

 

Message was edited by: sarmad al-hafidh

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Premiere Pro CC keeps closing

April 14, 2017, 4:23 pm
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Premiere Pro CC keeps closing after I add highpass to my audio. Before it closes, it never says anything. It just closes, without any message or information about anything.

It only takes seconds for it to close after I add highpass. I've tried uninstalling it and installing it again, no difference.

I've been searching for an answer, but the only thing i*ve found is "turning off auto save", which doesn't help either.


I have windows 8 and it's been going on like this for the whole day. I've tried on different videos; still the same thing.

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assets out of position on play and stop

April 14, 2017, 4:24 pm
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I recently upgraded to macOS 10.12.4. I am running the latest version of Premiere Pro CC2017 on a Dual core i7 iMac. It has been awesome until recently, assets jump when I hit play.

 

Assets that are properly position will jump up and to the left upon stop

Assets that are high and left will jump down and right on play

 

Not everything. sometimes titles, sometimes resized assets.

 

in a project with 11 vid tracks, only a track of titles is causing me problems. I haven't been able to determine any reason or connection behind which assets will jump. different projects have different assets that are out of position.

 

Anyone else experience this?

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Finishing on Film Print

April 14, 2017, 3:59 pm
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Hello, I am shooting a short film on 16mm film. I will be editing digitally and finishing on a film print. I am wondering how I can generate a cut list of my digital edit in premiere pro to give to the negative cutter. I know that this is possible as hail Caser was shot on 35mm edited in premiere and finished on film. Also, when I scan the film digitally will I need to request anything particular from the lab in order to generate the cut list correctly in premiere?  Any help on this would be greatly appreciated.

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Extreme long render time with Cinema DNG Raw footage!

April 13, 2017, 11:39 pm
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Hello together,

i am working with Cinema DNG material in AE or PR and no matter what i do,

the render time of 30sec Raw Material ends in 12min render time, but without any settings in the lumetri or something else!

 

So if i want to cut a whole film in Cinema DNG, i must have 3 Weeks vacation! ;-)

 

If i do the same again, but with a complete colorcorrection, in Davinci Resolve, it takes 20sec to render out!!!!

I pay 40€ every month for the CC and a free program like Resolve handles this by the way!!

 

What goes on there and why did this is soo slow?

Why did we get not the ACR plugin into PR integrated?

And what is with speedgrade and dynamik link?

 

So much things i am sad of and i cannot understand!

 

Please can you help me out with this sad render time?

 

Thanks and regards Guido

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Premiere pro keeps treating a 50fps clip as a 25fps clip

April 14, 2017, 1:18 am
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In recently did a video shoot in 1080p 50fps. When I import the clips into Premiere pro and drag to the timeline, it's like the clips are 25fps instead of 50fps. I noticed this when I adjusted the speed/duration from 100% down to 50%, and and it just doubled the frames. Anyway I can fix this?

 

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

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Mask Path 'sticking' on certain keyframes

April 14, 2017, 3:14 pm
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I have a mask on an adjustment layer. Keyframing is on. The problem is that the mask seems to get stuck in places and then jumps to next the keyframe. It will only do it between certain keyframes, not all of them. So, if I create a keyframe at positions A, B, C, D and E, say 6 frames apart, the mask will move between keyframes A-B, B-C, D-E, but it won't move between C-D. (I hope this makes sense.) I cannot figure out why it's locking on certain keyframes.

 

Here you can see the playhead is between keyframes, the mask is moving.

between keyframes working.png

 

Now here, this is one frame before the keyframe and it's stuck on the previous keyframe.1 frame before.png

next frame and it jumps to the keyframe

keyframe.png

All the keyframes have position, scale and rotation selected for tracking method.

Rendering the sequence doesn't fix it.

This file was in Premiere Pro CC 2015.3, (the screen shots show this.) I opened it in the latest version of Premiere Pro and it's the same - still sticking on certain keyframes.

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Black monitor screen even with Cuda Accel off on 2017 with new Nvidia drivers

April 14, 2017, 7:56 pm
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I had Pr Pro 2015 working great with older Nvidia drivers. Editing and rendering 4k footage great on a Windows 10 machine.

 

And then I decided to bite the bullet and move to 2017 (finally, I know but everything was working), and here goes the issues.

 

I have a GTX660 and upgraded from my ancient 364.72 (but working!) driver to 378.92 thinking that was smart to do before upgrading.  Then I was getting all black source and monitor within Pr Pro 2015, even if Cuda is turned off in project settings.  So then I said, well let's try the latest driver 381.65.  Well upon partial install I got a black screen on my main monitor like other users.  So I am back to 378.92.

 

I then upgraded to Pr Pro 2017 hoping that would fix my issue and still black screen on the monitor.  In fact, if this is a clue, hitting the "play" button on the monitor does not even get the time to move (so it does not play) although I can scrub and see audio levels but no video at all.

 

I am tempted to try to go back to 2015 and that ancient driver but I know going back that many versions of a driver might be an issue.

 

I know the general advice is "just turn off Cuda acceleration" but if I turn it off, I still get all black video.  Also, when I try to start Pr Pro sometimes it does not start and I have to stop the process and try to start again and it starts...

 

I am pretty technical but have never gone back to old video driver versions and was trying to research that but it was not clear anywhere on the best way to do that with Nvidia.  I have the old driver install files if I can just uninstall from CP and re-install the older one.  If there is a way to get this working with the new driver, I would prefer to do that.  I would think if this driver version had an issue with Pr Pro for most users, that would be a known issue...

 

Thanks for any help. At this point I cannot even do any editing work.

 

 

BJBBJB1

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Premiere Pro Cannot Link Media

April 14, 2017, 2:32 am
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Today I've been working on a project and I've had to transfer it from one computer to another via USB which was troublesome enough (I had to reformat the USB). I used Project Manager to copy all of the files required onto the USB and now I have opened the project on the other computer and it's saying that there are missing media for some clips. So I decide to manually locate the media files even though they are in the exact same folder that the project file is in. So I do that and now Premiere Pro is giving me "Cannot Link Media. The selected file cannot be linked because its file type (video) does not match the original file's type (audio and video).". This is simply not the case, as when I watch the videos in Windows Media Player (now called Films & TV) the video definitely has audio. The videos are in MP4 format. I have used Project Manager to move a project from one computer to another before and it worked fine. Help.

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Premiere pro bug - Silent Audio on the end of GH4 Clips

February 13, 2017, 9:00 am
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Every time I bring in 4k video from the Panasonic GH4. which spans clips, the audio in Premiere drops the audio from the end of a spanned clip. The clip itself, when viewed in VLC or other media players, does not contain the audio dropout, meaning this is obviously a bug inside premiere.

 

If I bring the audio into Audition, same thing.

 

wtf.jpg

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Closed Captions Not Working

October 20, 2013, 11:21 pm
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I am trying to create a closed caption in premiere pro cc (trial version) but when I am in the captions tab, am unable to select the 'add' caption button. I have enabled the captions and have watched many video tutorials and searched the web for answers but there is nothing about why the 'add' caption option might not be available?

 

[Please choose only a short description for the thread title.]

 

Message was edited by: Jim Simon

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Audio issue

April 14, 2017, 6:53 pm
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Hey guys, I'm a total beginner to the program but have been watching tutorials etc.

 

Problem I'm having is when editing a game clip I'm hearing some type of effect in the audio. When I play the same clip in VLC or any other media player no effect. It sounds like a reverb or such. But when I look under effects there isn't anything checked as far as my noob eyes can see. I rendered the clip and the effect was present there as well. So not sure where to look at this point and google isn't helping. Also, same issue in Sony Vegas. Using OBS Studio to record btw. Any ideas?

 

Thanks,

       Joe

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Right export settings xavc-s codec ?

April 15, 2017, 2:42 am
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Hi everyone,

 

I have xavc-s codec record with 1080p 60fps and 50 bitrate movie .I imported mp4 file to my Premiere pro cc2017 version but I am not sure right export settings for youtube .

 

Movie has been recorded with sony a6000 mirrorless camera.

 

Here is my thinking of export settings ;

 

exportscr1.jpg

exportscr2.jpg

 

Any advice are welcome !

Kaan

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Some tracks are not importing audio - what should I do?

April 15, 2017, 9:29 am
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I'm working on a small film for a friend, but every time I 'import' the video files, I get the visual but not the audio. The audio plays when I play the video files on my pc, so the audio is there. And if I import another piece of video from a different film, then both the audio and video get imported. It's just the audio from these 3-4 films. It's also only on Premiere Pro, all the video and audio are fine if I view them on my laptop.

 

I made a first version of this film without this problem, it's just that my friend wants me to change it a bit, and now I can't even re-edit it from scrach.

 

The support desk seems to be closed, or to have very long queues. I've had alot of problems with Premiere Pro developing glitches, and am wondering if perhaps it isn't compatible with my Dell laptop or some thing?

 

If anyone can help, I'd be grateful.

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GH5: Not possible to unlink video/sound

April 15, 2017, 1:58 am
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Shooting from Panasonic GH5.25.00 p 422 / 10bit / LongGOP.

When I select the sequence from the clip, Premiere Pro, select the Red Cinema

I can edit the movie, but you can not hear the sound on the timeline.

The sound is OK in the Reference Panel.

It is not possible to unlink the audio and video in the timeline panel.

 

Should I use a different choice than Red Cinema?

 

[Moderator note: edited title for clarity of  issue]

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Problem with slowed down 60i footage

April 15, 2017, 9:10 am
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Hey guys,

 

I just updated from CS6 to PP CC 2017 and now I am running into some problems with the 60i footage from my camera.

I used to just slow down the 60i to 40% which means 24fps on a 24fps and never had a problem in CS6, always smooth slowmo.

Now with CC 2017 I first got only choppy motion on some clips because it seemed like PP didn't really it was 60i footage PLUS every last frame of the slowed down clips seems to be a frozen, or after trying out some field options and the sequence settings I can't get rid of these interlaced lines in the footage.

 

Is there something I am missing? Since this slowmo technique worked pretty well in the older version I can't believe it won't work now.

 

Thanks in advance for any help!

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Audio continuously out of sync after import

April 15, 2017, 2:00 am
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Hi guys,

 

I've had Premiere Pro for a while now but never really been a huge user of it.

 

Lately, I have started to use it to make videos of captured footage from PS4, Xbox One etc. using an elgato.

 

Since I started doing this I have had nothing but problems with the video and the audio coming out of sync. It's clearly a PP issue, as the files work perfectly in every other program I have tried them on. I used this forum to fix this issue once (using handbrake), but I don't want to have to do this for every single video file I use.

 

I am trying to make a 2-minute review at the moment, but 3 of the 5 files have the audio out of sync – it is a nightmare using PP and I am at the point where the effort required to make these videos far outweighs the reward. I mean, when PP works it's great, but this issue is driving me insane, and I don't know if it's worth persisting with PP. I also though this software was meant to be premium? Windows movie maker handles my files better than PP.

 

Anyway, like I said it is occurring to 3/5 current files, so it's not every file. I have searched these forums to find answers, but aside from handbrake there's nothing, and it's as if Adobe have just ignored years and years of complaints regarding this issue.

 

I notice that upon importing PP 'conforms' the file, and I have searched the forums to find ways to get PP to re-conform the files that are out of sync, but answers mention deleting .cfa files or cache, neither of which I seem to be able to find (there's nothing in the folders that are set to my projects save folder – and yes it's an internal HDD, not a portable).

 

Any pointers, advice or even other program suggestions would be appreciated. I use a lot of the other Adobe programs, so I like the idea of using Adobe for all my work, but if I have to use handbrake (which I shouldn't have to do) for every file then I am going to uninstall it and go with something else more suitable.

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