I have troubleshooted, i have uninstalled then reinstalled...restarted the computer...double checked my plan to make sure it was paid up to date. the Cloud will not reconized my membership and when i click the premier pro to open it, its has a pop up saying "validating software license" and goes away and comes back over and over...
is there anyone else that had this problem???
I am shopping control surfaces for mixing audio in Premiere Pro CC. I am buying used so I would sure like to get it right the first time. I am looking for feedback from those who have used a control surface as well as those who have just looked around. I have searched high and low for information from Premiere Pro users but have found very little. Even the Audition folks have not shared much information about experiences with audio control surfaces.
Here are some consoles I've looked at but cannot determine compatibility (due to lack of information):
If you have experience with any of these consoles, or have any to add to the list, specifically with Premiere Pro, please leave a note here. I believe there will be others who will check this discussion looking for the same answers as I. Documentation of these control surfaces is very thin when it coms to discovering if they are MCU or EUCON protocol (or other) - and even if I was able to discern a flavor I still do not know which features will work in Premiere, such as transport controls, faders, plug-in modifiers, et al.
So I guess my goal here is to come up with a list of work/don't work features for each of these control surfaces and more so we can make informed bang for the buck decisions. My budget for a used control surface is $300-400, but I'd be willing to go to $500-600 or more if the features/integration were significantly better.
Thanks!
I _finally_ found a way to make this device work with Premiere Pro as of July 4, 2018.
SETUP:
Turn on the Behringer while holding down the "Select" button above the first fader. In the LED screens, you can set the thing to boot as a Mackie or HUI interface, and whether it'll connect with USB or MIDI.
In PP:
Go to Edit/Preferences/Control Surface.
Add a Mackie device. Inputs and outputs should be set to X-touch.
To use the control surface to mix sound-- this was the hard part to figure out:
On the Behringer, make sure that the button "Global View" is lit.
Press the Play button to start the video playback.
When you want to start recording the levels, press the Record button.
Move the faders up and down to adjust the volume setting on each track/clip.
When you stop the playback, you will see that the Volume effects now have lots of timeframes indicating the levels you'd selected.
The Panner knobs at the top of each fader bank work the same way.
Hello,
I am having issues opening a PP CC project, while the project is opening I get this error:
Premiere Pro has encountered an error
[/sirreact64/releases/2013.03/shared/adobe/dvamediatypes/project/mac/../../src/TickTime.cp p-376]
After clicking continue I get this
Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
Steps I have taken:
I have tried opening all the auto saves and get the same thing
I have tried importing the project into a new project
I have tried to find corrupt files to no avail
I have contacted adobe live chat and they have no idea whats up
Please help!
When I put a 0% keyframe under "Opacity", the clip just goes black. I've reinstalled the program and tried turning my computer off.
Just got much more of an education than I ever wanted or needed to at the expense of productivity. OK. So, to possibly assist other professionals out there (MVPs, ACPs, Adobe Support please take note) here goes...
AVCHD / .mts files lose sync with the video track: Major legal snafu between Adobe & Dolby. Read a little more about it here, if you care to:
Dolby sues Adobe for dodging license fees • The Register
1) Clearing media cache will NOT fix this issue fully. Some of you may have good luck, but not me on Win10 latest version.
2) Easiest and quickest workaround (after much too much research) is to:
a) open or re-install premiere pro CC2017 by launching CC app, using the down arrow and selecting "Other Versions" and choose cc2017 and wait for install. It will install pp2017 and media encoder 2017.
b) If you've been working in cc2018 and suddenly your files are out of sync, do not despair. From you CC2018 file, export to Final Cut Pro XML (File|Export|Final Cut Pro XML)
c) Open cc2017 and open this xml file. Check your sequences and they should be in sync.
NOTE: You'll probably loose all that new, cool functionality from cc2018, but hey, at least you don't have to go back re-cut ALL your work.
There you go folks. I hope this helps. Hey Adobe, where do I send my invoice for all the time spent on this issue?...(I'm holding my breath...).
I have been using Premiere Pro CC for a few weeks, now and I've grown to really like it, But it's hit and miss as to whether It'll play ball.
I'm using a late 2013 MBP 8GB ram OS 10.12.4
For some reason PP won't freeze in the conventional sense, but all video will stop and then it'll not play back. i can still Zoom on the timeline and all that. But I just have absolutely no play back...
I am editing from a hard drive.(I have wondered if this might be a problem?)
I've cleared the common folder twice...
I am not a genius with computers I just want to turn it on and it work... I previously edited on FCPX and never had any problems aside from the odd crash. But never anything as painful as premiere has been. And I do love using Premiere and I prefer it to FCPX, What am I doing wrong???
PLEASE HELP!
I have been using Premier Pro for over a year and tonight it would not open. Never had a problem before. I rebooted my computer. I uninstalled and reinstalled the probram, or the app as they call it. I have Premier Pro CC. Windows 7. Lenovo laptop i7. It appears that chat is not available. What things should I be checking for?
Thank you.
Tim.
Hi
Premiere on my desktop machine is not recognising some the GoPro VR plugins from here: http://www.kolor.com/gopro-vr-plugins/
I also have a laptop and they install and show up in premiere fine, so I think this is a configuration issue with my desktop's copy of premiere.
Both machines are Windows 10 and I'm on the latest version of Premiere. I used the installer .exe to install.
The location of the plug ins on both machines seems to be:
C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Plug-Ins\Common\GoPro
They are .prm files.
I have also tried installing them using the 'Import Presets...' option in the effects panel inside Premiere, but it seems to only allow installation of .prfset files.
Thanks
"Wrong Input Format, Try Changing Camera Format or Capture Settings."
iMovie has no problem importing footage from this camera on my MacBook Pro. Does anyone have a solution? Much appreciated.
In the most recent version of Premiere, I've noticed this popping/beeping sound when I play through my timeline. Here is a link to an mp3 that I recorded through my headphones: https://adobe.ly/2wY5pgO
The problem only seems to happen when I have a music layer in addition to a VO layer, and the pops/beeps occur at the beginning or end of each VO clip (and to be clear, these glitches do NOT exist in the VO clips). It's not always the same sound at the same place. Sometimes I will hear a glitch when I play through the timeline, but then it won't be in the export. Or worse, I won't hear a glitch, and there will be one in the exported file.
This is an incredibly annoying problem. I've searched these boards but haven't found anything describing anything quite like this. Does anyone know what it is?
---
Some additional info:
Software version
Adobe Premiere Pro CC 2017.1.2
Sequence settings
48000 Hz
Vocal enhancer (Male) on the VO track
Music files
AIFF (also converted to WAV, same results)
48000 Hz
16-bit Stereo
Video files
4800 Hz
Stereo
Hello,
I recorded the screen of my computer with Mirillis Action! which enable me to record multiple audio tracks (in my case : the sound from the computer in 1 audio track + my voice through a external microphone in a second audio track)
When I open the MP4 file in VLC, I can manually switch between the 2 tracks, this is workign great.
But when I want to import the video file in premiere pro, it shows me only the 1st track (the computer sound) and it is impossible to get the 2nd audio track
Yes I can demux with avidemux or virtualdub (although I get some problems importing .wav files in premiere) but I would prefer a "cleander" option to get my track
(I precise it is 2 separate audio tracks, it is not 1 track stereo with L = computer sound and R = my voice)
Windows 7 64bits + Adobe Premiere Pro CS6
Thanks for your help guys, I hope I'll get some
Guillaume
Thanks
i need to download some internet video. the downloader i tried gave
me a .webm (?) file. that's no good for PPro. what should i do?
thanks
osx sierra,
chrome
Hello everyone
So after spending 2 days in the mountains video shooting with my drone ,all the recoded files are in MOV format ,now sitting down to edit on
my new PC ,newly installed Adobe premier ,I am just surprised to see I can`t import any of them
the message I am getting ( unsupported format or damaged file )
I remember I didn`t have this issue on Adobe premier C5
Thoughts ?
Thanks !
Olá,
Já venho há algum tempo tendo esse problema, meu Premiere CC 2018 sempre fecha depois de um tempo de uso.
O crash acontece sempre quando tento arrastar um item pela timeline, seja um clipe ou um audio.
Já desinstalei e instalei de novo, já performei o truque do Ctrl+Alt ao abrir o programa, já deletei pastas temporárias e de preferências e nada resolve o problema.
Rodando a última versão do CC 2018 disponível no Windows 10 Pro.
[crash report deleted by mod. Only post on Adobe engineers request]
Hi. I am working on a project in Premiere and strangely, this white line has appeared on one of the audio tracks of my timeline making it impossible for me to move the clips on that track around. Does anyone know what this is and how to remove it? Thank you!
Hey guys,
Have been suffering this issue for the past 6 months, and two visits to the technician haven't solved anything. Premiere would occasionally crash (once a week), but Media Encoder CONSTANTLY crashes. Both during single exports and during long queues of exports.
My specs:
macOS Sierra (version 10.12.6)
iMac (27-inch, Late 2013)
Processor: 4.01 GHz Intel Core i7
Memory: 32 GB 2400 MHz DDR4
Graphics: NVIDIA GeForce GTX 1080 Ti 11263 MB
Using 2 monitors:
1) 32" 4K Samsung Monitor (through DisplayPort connection)
2) 30" Sony HD TV (through HDMI connection)
Would love any assistance! At first we thought it was an overheating issue. But we upgraded the entire cooling system and yet - still constant crashes.
I've lost so much time and work on this. Would love your expert advice!!! Thanks!
I have been scouring the internet to find an explanation as to why the images don't show up at all. My image is transparent, except for the one puppet in the corner. I checked with Photoshop to see if the image mode was the problem but it was.
I have a video of said problem so maybe someone can understand it better. I checked a lot of things and nothing has worked so far.
After updating Premiere Pro CC 2018 to version 12.0.0 on my iMac 2017 (40GB Ram) I am experiencing a problem with the Media Browser. Scrolling through Media Browser Thumbnails will randomly put Premiere into endless spinning wheel hang and from there I can only force quit. It happens very every few minutes of editing, but never ever happened before this version of Premiere no matter how large the project. The project it occured with has about 150 short clips. The footage is h.264 in UHD 4k straight from my Sony Alpha 7SII
It does'nt matter if I use a fast external SSD with the footage on it or standard drive. No difference whatsoever. Today I had an Adobe support agent reset all permissions etc via remote online session. For a short moment the problem seemed to have disappeared, but it started happening again shortly after. He told me that the CPU usage was peaking when scrolling through the thumbnail files. It makes no difference if I use OPEN CL or METAL, the problem occurs on both. I assume this is another kind of memory leak bug. Ive filed a bug report