Quantcast
Channel: Adobe Community : Discussion List - Premiere Pro
Viewing all 105668 articles
Browse latest View live

Premierre Pro and RAM, Why it's don't use it full??

$
0
0

Yesterday I specially bought 32bg of RAM in order to work faster with video, the render went faster, but when I worked, when rendering, the maximum load was only 13.9 gb out of 32 ... How so ?? In the program settings it is highlighted on Windows 3 gb and on Adobe 29 products, but everything will not be involved!

 

 

 

 

 

Help please as soon as possible, all the same question of finance. Thank you very much!

Снимок экрана (1).png


Premiere pro freezes and crashes when importing files

$
0
0

I have an issue importing media to Premiere Pro CC 2018 as it immediately crashes once import begins.

 

Before writing this thread, I had a look at several forums and taken the below measures:

  • Re-install Premiere Pro CC 2018
  • Moved to Mercury Playback Engine Software only
  • Change project view to list and hover scrubs
  • Proceed to ingest the media either with Apple ProRes or Apple ProRes proxies
  • Checked that none of the files are corrupt

Unfortunately, none of these nor their combination have worked.My MacBook Pro has the following specs:

  • MacBook Pro: (15-inch, 2017 Four Thunderbolt 3 Ports)
  • Processor: 2.7 GHz Intel Core i7
  • Memory:16 GB 2133 MHz LPDDR3
  • Graphics: Intel HD Graphics 630 1536 MB

How do I open up a new project without the project window always opening half-offscreen?

$
0
0

If I already have a project open, and I open up a new project in Premiere Pro 12, the "Project" window of that project is always created as a new window that is almost completely offscreen and I actually have to use a separate program that integrates with my operating system so that I can use a hotkey to move it on screen so I can then grab the top of the window and move it around and put it into the workspace like everything else. I have to actually use a separate computer program to wrangle this new window.

 

My obvious question is how do I open up a new project without Premiere creating the project window offscreen every single time, so every single time I open up a new project I have to click on it and use a hotkey macro to align it onto my computer screen so that I can then drag it back into the workspace panel where all the other projects are? This puts me in a dysphoric headspace every time I open up a new project.

 

Mac OSX 10.12.6

 

I have tried "reset to saved layout", and it doesn't seem to affect anything.

 

Thank you for your help.

PremierePro unusable - Footage/export glitches, sync errors, etc.

$
0
0

Hi there,

I've had PP for almost two years now and it's generally not been too problematic, but recently I've encountered a problem that's completely stopping me from using it.

I'll apologise in advance if I've not quite provided enough information, but I've tried to make sure I cover everything.

 

  • Current version 13.0.3
  • Windows 10 Pro (ver 10.0.17134)
  • x64 bit, Processor Intel(R) Pentium(R) CPU G4560 @ 3.50GHz, 3500 Mhz, 2 Core(s), 4 Logical Processor(s)

 

I was using what I thought was 12.7 or 12.8 for the last couple of years (though I can only reinstall 12.1.2 now so I might have that wrong), just never got round to updating and auto-update was off. I was cleaning some space on my laptop a little while ago and realised that PP might be installed on my tiny C drive instead of my much larger D drive on my laptop, so I uninstalled and re-installed to the D drive, and didn't realise I'd installed the newest version (13.0.1 or 13.0.2 I think). Didn't think it was a big deal, but when I tried opening an older project, playback was completely glitching out and exporting produced the same errors;

  • Footage gets stuck on a frame for about a second, then either jumps forward or back by anywhere between 1 and about 4 seconds. This is sometimes consistent and sometimes completely different on every playback, and sometimes happens where it didn't before.
  • Audio is out of sync with footage by 1-4 seconds after the frame hold, but changing where playback starts from can sometimes reset it to being in sync again. There appears to be no dropped frames (I turned on the indicator), but it will still slowly end up out of sync again.
  • When exported, footage has a consistent effect related to the above. It's the same every time you play the exported video, but it's different every time you use playback in PP.
  • There's somewhat of a cumulative effect; it starts off simple, but the more I move playback around and stop and start the video, the worse the effect gets. It still exports the same, though.

The general gist of the issue is that playback in PP inconsistently shows weird sync issues, usually leaving the video to play about 2 or 3 seconds before the matching audio.

This happened after I uninstalled ver 12.x and reinstalled the newest version (13.0.1 or 13.0.2 at the time). I've since tried uninstalling and reinstalling both the new version, and my old version, but both have the exact same errors. There is no jumping around of the time marker in playback, it's just the playback footage that glitches out. I've also started getting 'red frames' again, an issue I had way back when I first started using PP, but that I fixed around the same time.

 

Older version is fine, but when I open 13.0.x versions, it also gives me this error.

I updated my drivers when I got this before and they're (as far as I know) totally up-to-date now, but it's still giving me this message. It also wasn't giving me this message the first few times I used 13.0.x, and never gave it to me on 12.x before.

 

I've been searching to an answer for this for a while and have seen lots of issues that are similar, but not the same, so here are a few things I've tried already.

  • 'Soft' reinstall (from the CC manager)
  • 'Hard' reinstall (including CC manager, all adobe programmes, any files left kicking about)
  • All older versions that can be installed from CC manager currently
  • Using the spanner icon near playback window and disabling 'Enable Transmit'
  • Changing 'Automatch time' in Audio to '0.001 seconds' (don't even know what this does but when I first tried it it looked like it worked, then made the video play 2 or 3 seconds BEFORE the audio instead of after)
  • Replacing all footage in previously saved projects (the effect happens with all new footage as well, and on brand new projects)
  • Changing 'Audio Hardware' settings, ie. changing default mic/speaker devices
  • Changing default FPS display or playback settings etc., including checking for dropped frames (usually shows none, occasionally but inconsistently drops a few sometimes in playback)
  • Clearing all media cache files
  • Setting media cache location to my larger, spacier D drive (instead of default C drive)
  • Optimising rendering for memory or performance (tried both)

 

As for the video files themselves, I've been working with screen-capture footage from OBS. I have a few different types of footage (different cameras) I haven't tried yet but I doubt it's OBS specifically because this footage has all worked before. It's affecting even new files and projects, but before this issue I'd been working on this video for about a week with no problems whatsoever - then I decided to reinstall and it's all gone kaput. For reference, here's the information on the main footage;

Type: MPEG Movie

File Size: 1.29 GB

Image Size: 1280 x 720

Frame Rate: 30.00

Source Audio Format: 48000 Hz - compressed - Stereo

Project Audio Format: 48000 Hz - 32 bit floating point - Stereo

Total Duration: 01:31:32:27

Pixel Aspect Ratio: 1.0

Alpha: None

Video Codec Type: MP4/MOV H.264 4:2:0

 

Sorry for wordiness and, as I said, sorry if I've not provided any information. I don't usually use forums and things, so.

Thanks in advance!

Issues with Importing Bluejeans recordings

$
0
0

I've imported a video into Premier Pro that was downloaded from Bluejeans and the color is all distorted once I start editing. It's not appearing distorted in BlueJeans or if I play the raw video in WIndows Media Player, etc. The color goes from normal to reds and greens. Any ideas on how to correct or fix this?

 

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the specific Program forum... Mod]

Bug: Timeline playback is extremely laggy in CC 2019

$
0
0

I'd classify the current timeline playback implementation as very buggy in the most recent release. I'm running with up to date Nvidia drivers (with the latest version of Cuda), and in testing a project on the previous version and this version, the playback lag rendered editing in CC 2019 completely unusable.

 

Is anyone else dealing with similar issues? I'm on a Windows PC laptop, i7-7700HQ, 32 Gigs of ram. The previous version worked perfectly for editing GH5 10-bit footage. As a test, I have the same project setup in Davinci Resolve 15, and it plays and perfectly with zero lag.

 

Adobe, please fix the playback and Cuda acceleration problems in the latest version!

Premiere Pro 2019 not rendering or playing anything in program moniter

$
0
0

Hey guys,

 

 

I'm reaching out about an unusual problem I have been trying to fix for the last week, initially I thought nothing was playing in the program monitor but as I have further played around with things I have noticed that if I keep the project panel in list view it allows me to drag, drop and play on the timeline. However as soon as I turn to thumbnails the whole program freezes. Initially, the timeline won't preview anything followed by the Premiere crashing shortly after.

Steps I have taken followed by a hard reset of the program and computer -

 

  • Deleted the settings folder under documents > adobe > premiere pro > 13.0
  • Reset all workspaces to default
  • Deleted Cache and Preview data
  • Dragged and drop the previous sequence into a new project
  • Changed the location to different internal drives for footage and project file
  • Uninstalled and reinstalled Premiere pro
  • Changed audio hardware setting to ASIO
  • Changed audio hardware setting to MME
  • Changed render to software, openCL, and CUDA
  • Updating windows
  • Uninstalled all of the creative cloud, using the CC cleaner tool and reinstalling everything clean

 

Computer Specs are as follows -

CPU: Intel Core i9 9900k

RAM: 32gb DDR4 Dual Channel

Motherboard: ROG STRIX 7390-E GAMING

Graphics: NVIDIA GeForce RTX 2080 Ti

 

Project files are on a 1tb MME drive

The cache is on a separate 1tb MME drive

RAW footage is on a 2tb SSD

 

Please help, this whole thing is severely affecting my ability to do anything!

Dynamic Link problems since Update

$
0
0

Since the update, the dynamic link isn't working anymore.

 

When I open my Pr projet, all AE-comp are unlinked, and they cannot be linked anymore.

 

The only way to get them back is to open each of them in AE while having my project open on Pr to see them appear (And by doing that, I can even render those AE-comp in Premiere), but if I'm closing AE, I lose them all again.

 

<furthermore, AME is not connecting with Pr or AE anymore.

 

I had yesterday troubles with plug-ins in Pr but a reinstallation brought them back and they're fine now. But it did'nt solve that dynamic link problem.

 

Any suggestion?


Land Boundary lines

The selected file cannot be linked because its type (audio) does not match the original file's type (audio and video)

$
0
0
  • I created a project in PP CC 2015 on a Mac Pro yesterday. 
  • I imported all my video, which was all ProRes LT 29.97 and my one audio track, an mp3.
  • I created my sequence and did some editing.
  • Knowing I wanted to work on this project at home (in Windows 7), I used the Project Manager to "collect files and copy to new location" using only the option "exclude unused clips"
  • PP copied the media and project to an external drive, which I brought home with me
  • I copied all media and project to my PC and started PP
  • I opened the project and all the media needed to be reconnected.  When I tried, I got a message window that said "Theselectedfilecannotbelinkedbecauseitstype (audio) does not match the original file's type (audio and video)"
  • The only file that would relink was the mp3.
  • I checked and confirmed that newest version of ProRes decoder was installed on my PC
  • I tried to relink from within the project tab in PP and was warned, "The selected file does not contain video media used by clip references in one or more sequences.  These video clips references will be deleted, and cannot be undone.  Do you want to continue?"
  • When I clicked "OK", the clip appeared in my bin as audio-only and disappeared from the project timeline.

 

Seriously, what the heck is going on here?

Premiere crashes on start

$
0
0

I opened up premiere and it told me I needed windows media player. But when I try to download it, the windows site says its not compatible with my computer because its 64-bit.... is premiere unusable?

System Compatibility Error - 4600 Driver Error

$
0
0

I'm getting a System Compatibility Error, any ideas?!

 

Operating System    Windows v.10.0.18362.1

----------------------------------------------------------------------------

No conflicts to report.

 

Video    Intel(R) HD Graphics 4600 v.20.19.15.5063

----------------------------------------------------------------------------

1. The current version of your Intel display driver may cause performance and stability issues.  It is strongly recommended that you update to driver version 100.6286 or later.  Drivers are provided by Intel or your computer's manufacturer.

URL: https://helpx.adobe.com/en/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pr o.html

 

Video    NVIDIA Quadro K2200 v.24.21.14.1195

----------------------------------------------------------------------------

No conflicts to report.

 

I've tried the following...

 

  • Downloaded latest Intel HD Graphics Control Panel
  • Made sure the 4600 driver is up to date - no change
  • Failed to install the old driver - 24.20.100.6286 - Error = This computer does not meet the minimum requirements for installing the software.
  • ...and legacy driver - 25.20.100.6373 - Same error.
  • Reinstalled the latest driver - back to the original message.

 

also.. !

 

Updated Windows, switched to CUDA and back to Software only render - still getting a choppy performance / render.

 

APP version 13.1.2 (Build 9)

 

Thanks.

Anyone else crash when they try to import media shortly after project loads (Windows)?

$
0
0

This has been on the last few versions. I just get the spinning cursor when I try importing before the explorer window opens. If I try and close Premiere, then magically shortly after the window will finally pop up *sometimes*, most times it does close completely.

 

i9-9900k 32gb RAM.

자동결제 취소해주세요.

$
0
0

어디에 써야하는지 몰라 여기에 씁니다.

자동결제 취소해 주세요~

Automatically recognize Audio Hardware Default Output - Headphone, Speakers

$
0
0

Hello

my system is Windows10.

 

Since Premiere 2018 when I plug in my Headphones Premiere doesn't automatically
recognize it. Because of this I have to configure every time when I change
between Speakers and Headphone in the > Audio Hardware > Default Output
settings > Headphones or Speakers.

 

All other programs like Browser, YouTube, ect., on my PC are automatically recognize
either Speakers or Headphones are active.

 

Question:

 

Can you please help how to configure Premier 2018 in order to have Speakers or
Headphones automatically recognized?

 

Thank you.


Premiere Pro 2017 Crashing When Importing

$
0
0

I'm trying to import GoPro footage I combined and rendered into on long clip which is about an hour and 31GB.  When I try to import it Premiere immediately crashes, but when I import two other video files that are just as long and also over 30GB they import fine.  Even in Premiere media browser the long GoPro footage won't display and just reads "processing video" when I hover over it, but will play fine if I go into my file explorer on my computer. 

 

All clips are .mp4 and saved to an SSD drive. 

Unspecified Drawing Error

$
0
0

Premiere Error.jpg

I currently run a modest post production company with multiple Adobe CC seats.  Recently I have come across this error.

The project is a simple 2 camera multicam sequence and I keep receiving this "Unspecified Drawing Error".  Has anyone else come across this and have a solution to fix it?  I am not sure if it will affect my render, but it is coming up periodically.

Mercury Transmit either does not work or chooses the wrong monitor

$
0
0

I am having a frustrating issue with my Mercury Transmit function on Premiere Pro (13.1.2) and After Effects (16.1.1). Every time I open either program after my computer has been shut down, Mercury Transmit is no longer working correctly. It usually does not transmit anything, or sometimes but rarely, it is transmitting to a wrong monitor.

 

Frustratingly, when I go in to Preferences > Playback in Premiere (or Preferences > Video Preview in AE) and I switch the transmit to the correct (4K) monitor, when I hit OK, it either does not transmit, or transmits to an incorrect 1080 monitor. When going in to the preferences after this error, it shows the wrong monitor check box is checked.

 

Example in Premiere:

 

I go in to Preferences > Playback and select my 4K monitor as the monitor I want to transmit to:

Screen Shot 2019-05-14 at 1.05.32 PM.png

After hitting OK, nothing is transmitting, so when I go back in to my preferences, the wrong monitor is selected:

Screen Shot 2019-05-14 at 1.07.17 PM.png

My computer recognizes all of the monitors correctly, and I even took advice from another post where I unchecked 'Automatically rearrange Spaces based on most recent use' in Mission Control. That didn't help.

Screen Shot 2019-05-14 at 1.02.01 PM.png

Screen Shot 2019-05-14 at 1.11.54 PM.png

 

Workarounds that have worked to solve this issues for me in the past are now not working:

  • Toggling "Enable Mercury Playback" off, closing preferences, opening again and toggling it back on
  • Switching from a Thunderbolt>HDMI to a HDMI>HDMI
  • Resetting all program preferences (which is an unacceptable solution)
  • Restarting my computer

 

This is a very time-consuming and infuriating problem. Does anyone have any theories why my computer is acting this way and how I can fix it?

File importer detected an inconsistency...

$
0
0

Hi guys

 

When I want to export my project, I run in to problems.

 

En file (.mp4) that comes out only is 1kb and obviously doesn't work.
In Premiere Pro I get an error in the little yellow triangle, in the down right corner, saying:

 

"File importer detected an inconsistency in the file structure of BBO-tour-00001.mp4. Reading and writing this files metadata (XMP) has been disabled."

 

Does any of you have an idea, what I should do or look for?

 

I hope to hear from you.

 

Have a good day.

 

Best regards
Dennis

Multiple Project panels

$
0
0

In my work space I have 2 project panels.  I want to create another one but I can't figure how? (I can't recall how i created two!)

Window/Project is already checked and when I click in an effort to create another, nothing happens.

 

Please help.

Viewing all 105668 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>